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Zendesk Relate
140 followers -
Relationships are complicated.
Relationships are complicated.

140 followers
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The last thing an angry customer needs is to be met with anger.
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They may be out of sight, but remote workers are part of your company’s lifeblood.
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Being a digital nomad sounds romantic, but even adventure brings stress.
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Customers want the power to manage their own accounts. Here's how self-service support can help you give it to them.
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The first step to getting past customer anger: Know that the anger isn’t about you.
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Giving feedback to your team? Don’t forget to give praise along with the criticism.
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To really demonstrate CSR, companies need to step outside their ivory towers and get involved.
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As a manager, you’re leading the pack and shepherding the changes. It's up to you to foster team growth.
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Is your company still clinging to old and clunky legacy systems?
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Brands need to work harder than ever to catch our attention. Creating emotional experiences is the key.
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