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iStorage Madison Jetplex
Self-Storage Facility
Today 9AM–6PM
1 follower|86,887 views
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114 Westchester Dr Madison, AL 35758
114 Westchester DriveUSAlabamaMadison35758
(256) 464-9955istorage.com
Self-Storage Facility, Automobile Storage Facility
Self-Storage Facility
Automobile Storage Facility
B to B Companies
Boat Storage Facility
Boats
Business Service
Marine
Storage Facility
Today 9AM–6PM
Thursday 9AM–6PMFriday 9AM–6PMSaturday 9AM–5PMSunday ClosedMonday 9AM–6PMTuesday 9AM–6PMWednesday 9AM–6PM
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Review Summary
4.5
24 reviews
5 star
19 reviews
4 star
1 review
3 star
1 review
2 star
2 reviews
1 star
1 review
"We have rented a storage space for over a year and the service has been great."
"I had a very pleasant and helpful experience renting from this location."
"A First Class Staff, Running a First Class Facility."
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Travis Dennison's profile photo
Travis Dennison
a week ago
Debbie was extremely helpful with my move in and move out. She also helped me find the perfect uhaul size I needed for my stuff. Next time I need a place to store my junk I will be coming back to istorage.
Response from the owner - a week ago
Thank you for your feedback Travis. We are very happy to hear you had a great experience at iStorage!
Carol Hendricks's profile photo
Carol Hendricks
a year ago
We have rented a storage space for over a year and the service has been great. The units are clean the facility is well lit and the customer service is wonderful. Debbie went over and beyond to assist us. Thanks Debbie! Daniel H.
Response from the owner - a year ago
Hi Carol, My name is Judy and I wanted to thank you for letting us know how wonderful the customer service is at our Madison Jetplex location. I want to thank Debbie too for taking good care of you and keeping her property in top notch shape!
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Carl Randal
8 months ago
A First Class Staff, Running a First Class Facility. I have never been more satisfied with a Storage Facility!
Gleria Edwards's profile photo
Gleria Edwards
a year ago
I've been renting my climate control unit for a month and my experience has been exceptional. Ms Debbie has been both courteous and professional not to mention that the price for rental is very reasonable. I highly recommend this location to anyone.
Response from the owner - a year ago
Hi Gleria, Thank you for taking the time to write this review and sharing your experience at our Madison Jetplex facility. We truly appreciate your recommendations and thank you for choosing iStorage for your storage needs.
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Kenneth McKnight
12 months ago
Had a unit here for 7 months. The whole get two months free is a bit of a scam in my opinion. You have to pay two months up front to get two months free. We didn't have it at the time, we had just spent plenty moving here, and of course didn't get any deal at all. Other than that, place was clean, people were nice, never had any other issues.
Response from the owner - 10 months ago
Thank you for taking the time to let us know about your recent storage experience. We apologize the move-in experience did not meet your expectations. We are updating our web site to eliminate any potential confusion. Included is a link to our FAQ that will help better explain the promotional special: http://support.istorage.com/hc/en-us/articles/209713267-How-do-move-in-specials-work-
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Geoff Dean
9 months ago
Always friendly and clean. Debbie is a very nice and helpful owner
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BB Torrejon
a year ago
I've been a customer of iStorage for a few months and my experience continues to be great. Debbie took excellent care of me when I first became a customer and recently, when reevaluating my storage needs, she was there to discuss and show me many other options...even in the snow!! Her customer service has always been and still is superior and I feel confident that my belongings are safe and in good hands with iStorage. I would highly recommend iStorage and Debbie's great customer service to anyone that needs storage facilities.
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Response from the owner - a year ago
Thanks BB, My name is Judy and I want to thank you for taking the time to acknowledge Debbie for her great customer service skills and her dedication to serving our tenants. Your items are in good hands, secure and safe in our Madison Jetplex facility. If a person you recommend mentions your name when they move in, you will receive $25 off your next months rent!
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dave thiel
a year ago
Just wanted to say thank you the female that helped me was Sharon Garland and made the transition easy and had extreme knowledge of the area as well. Great job on her reaching out far from just a storage place. Our stay there was great because of her. Thank you owners.
Response from the owner - a year ago
Hey Dave, My name is Judy and I appreciate you acknowledging Sharon for making your move in an easy transition. iStorage chooses managers that have great customer service skills and care about their properties and tenants. I am glad to hear you had a wonderful stay with us and hope to see you again in the future!

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