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Xeno
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Making Customers Feel Special
Making Customers Feel Special

4 followers
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Your customers deserve to know how hard you are working for them. Thanks to your News Feed, they have access to your changes and updates in 2 clicks!

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The customer satisfaction rate for Live Support is higher than most other platforms. But you have to use it in the right way. There are a number of metrics you can use to help optimize your service.

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Live chat can give immediate results due to its high customer service speed, but it also offers a personal service, the best of both worlds. Let’s explore why millennials are into live support in a bit more depth.

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Because we believe your chatbox should be much more than just a messaging tool, we have gathered everything related to your customer communication in a single place that we have dubbed “Chatbox Home Screen”.

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Streamlining your live support process could help to increase consumer satisfaction and hopefully reduce churn. Giving customers a speedy response and continuously monitoring metrics are just few of the areas you could start improving.

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The secret is out:
You only have to pay to customize Xeno to better reflect your brand in the eyes of your customers. xenoapp.com
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If you want to convert more leads, stop playing the guessing game. Don't assume. Instead, ask questions, you may or may not like the answers you hear but asking questions prevent any misunderstanding that could let you miss opportunities.

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They say dogs are man’s best friend, but if you use them right chatbots can be a great pal to have on the side. They can take the pressure off your staff, keep your speed of response high and help you offer a 24-hour service.

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Live customer support software and Facebook ads could make a good combination for attracting leads online. Ads can drive traffic to your site, either for the first time or through retargeting.

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Goals can help to keep more customers and increase your profit margins overall. A quality live support software such as Xeno can help you to create goals and monitor your progress, optimizing your customer retention strategy.
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