Sigh. Got paper and pen because I couldn't figure out how to edit contacts in new Google interface. (I know to click on the pencil, but couldn't find anything clickable to actually add a friend's mobile number.)
This isn't just a Google thing, but I am growing to hate "Hey, we've just changed the user interface you've learned, oh, and by the way, if you Really Insist, you might be able to use the old one for a Little longer, but you know, we don't actually work for you, we just kind of own you."
One of these days I will actually create a full paper and pen address book, as I keep meaning to do. I'll still use the online one, but I really do want hard back up of some things.