This belongs in tymshft for so many reasons. Brian Kleiner was one of my professors in the MBA program at Cal State Fullerton. I don't have a copy of the paper itself, but here's the abstract, published over 20 years ago:

"Technological advances in the last 40 years are widely used in business communications today. The “communications revolution” has affected the speed of business communications, the distance from which information can be obtained, and the amount of information being used. These effects influence company decision making, organisation, and control processes in a variety of ways."

I should return to these variables (speed, distance, amount), although I wonder if we've truly increased the amount of information being used. (An increase in the amount of data does not correspond to an increase in the amount of information.)
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