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CWUnion
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Supporting workers in the Telecommunication & IT Industries of Australia.
Supporting workers in the Telecommunication & IT Industries of Australia.

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NBN STRATEGIC REVIEW: KEY PIECES OF JIGSAW STILL MISSING 

The Strategic Review conducted by NBN Co into the progress of the NBN project was released on 12 November.
But key information about the actual costs of the project has not been made public.
As expected, the Review has confirmed what all in the industry have long known: the project's real costs and time table have for some time bore little resemblance to what has existed on paper, even with continual re-jigging of targets in successive corporate plans.
That is why so many of the companies involved in the project, from the prime contractors down, have been losing money.
The Review has found that neither the former Labor Government nor the present Coalition have made realistic estimates of the total costs of their models.
Labor's Fibre-to-the-Home model is estimated to have end up costing some $29 billion more than planned and taking a further 3 years to complete.
But the Review also found that the Coalition's mixed technology plan will itself cost $41 billion, an increase of close to 40% on the Coalition's pre- election estimates. It also found that the Coalition's short-term target of providing broadband speeds of 25Mb/s to all Australians by 2016 was not achievable.
These sobering but unsurprising findings can bring no joy to either side of politics. They point to a mishandling of communications policy by both Coalition and Labor govern ments over many years above all in the area of fixed network investment. At some stage the full extent of those failures and their implications for future policy development must be assessed.
In the short term, however, the task is to re- establish the NBN project on a realistic economic footing. But here two key pieces of information the current actual cost per premises
passed by the NBN and the estimated costs of copper re- mediation have not been made public.
Labour costs make up the bulk of both these items. As the CWU has insisted for some time, it is critical that a re- booted NBN roll-out be based on a labour budget that reflects not only fair rates but also training costs and costs of health and safety compliance.
Without an open and realistic consideration of these basic questions the project will continue to founder.
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JOBS FOR MEMBERS

The following job vacancies have been brought to our attention. Perhaps members looking for work could be in- terested.

COLLECTIONS OFFICER

CBD - Moments from public transport - Team Environment

This is an ongoing temp/contract assignment based in the CBD with possibility of full time employment in the future.
This role is responsible for high volume telephone collections of overdue superannua- tion entitlements, providing a high level of customer service and dispute resolution.
To be considered for this role, you must demonstrate the following:
Credit collections and/or Call Centre experience.
A solid background with phone-based customer service.
Excellent communication and team work skills.
Possess strong computer skills.
Demonstrate the ability to work autonomously within a high pressure environment.
Essential to be able to work 9AM to 5PM. Monday to Friday.
Australian citizenship/Permanent residency

If you are looking for work this could be an opportunity.
Apply to: David Gibson dgibson@mail.ifcc.com.au
and cc. mcalvi@mail.ifcc.com.au
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Is this how an open and independent review is carried out?
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CWU WELCOMES TELSTRA RE-THINK ON OPERATIONS JOB CUTS
Telstra will not go ahead with all of the redundancies initially flagged as arising out of the Operating Model Review in Operations – at least for the time being.
Last month Telstra announced an estimated reduction of 1100 positions from Operations over this financial year, with the first round of cuts affecting 360 positions, 92 of them held by agency staff. 
But while the reduction in agency positions is still going ahead, nearly half of the cuts to internal staff are now being put on hold.
The decision comes after consultations with both staff and unions during which the CWU argued strongly that the cuts were badly timed, given the uncertainty that now surrounds the National Broadband Network project and Telstra’s possible role within it. 
We also argued that no employee should be made redundant in an area where contractors were still being engaged.
Telstra has now advised the CWU that of the 293 proposed reductions in Customer Service Delivery (201 Telstra, 92 agency staff) only 153 will proceed. The agency cuts will go ahead but 140 Telstra positions, including some 65 design jobs, will be retained.
In Networks Delivery, where 30 reductions were proposed, only 17 will proceed while in Networks Media 24 of the original 26 positions will still be declared redundant.
The CWU does not want to see any of the planned 1100 redundancies proceed. But we do welcome Telstra’s willingness in this instance to reconsider its initial proposal after input from the union. In our view, such initiatives are too often driven by immediate cost pressures to the neglect of the bigger strategic picture.
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OCTOBER IS PDRP MONTH

October is the month for performance reviews in Telstra.
All Telstra employees are put through the Performance Development Review Process (PDRP). And although it is only Job Family workers whose pay levels are determined primarily through the review, no-one wants an unfavourable assessment from their team leader/manager.
CWU members who receive an assessment which they think is inaccurate or unfair should seek advice from the union. We can discuss your options and help you develop an appeal against your rating using the Internal Resolution Process (IRP).
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