Called on Wednesday morning, spoke with an individual right away, they sent out technicians within a few hours. The techs were able to diagnose the problem within five minutes of arriving, explain to me what had occurred, and make recommendations on how to proceed. In the end, I needed to buy a new unit (which they recommended) rather than repairing the existing unit. Paid the service fee of $70 gladly.
Quality: ExcellentAppeal: ExcellentService: Excellent
Public - a year ago