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Surrey Brides
Bridal Shop
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52 Church St Weybridge KT13 8DP United Kingdom
52 Church StGBWeybridgeKT13 8DP
+44 1932 846812surreybrides.co.uk
Bridal Shop
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Review Summary
3.3
22 reviews
5 star
12 reviews
4 star
No reviews
3 star
No reviews
2 star
2 reviews
1 star
8 reviews
Boudoir-style boutique for elegant wedding gowns, shoes and accessories, plus a bespoke service.- Google
People talk about forget me not designs, lusan mandongus, dream wedding and gowns
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Elayne Newton
reviewed 3 weeks ago
Deborah, the owner is only interested in money. Once the deposit is given there is little honour or respect bestowed upon the customer. A wedding dress shop is where you only shop once and that is how she gets away with it. She has no integrity or conscience and is unashamedly dishonest. The memory of my wedding was completely spoiled by the whole experience of purchasing my dress, and bridesmaid's dress from her. My advice is to go elsewhere.
Samantha Jones
reviewed a month ago
After visiting one bridal shop and realising that the standard shop samples were around a size 12, I thought it best to mention to Surrey Brides boutique that I was a slightly fuller figure, a size 18 at least. Despite being embarrassed by my size and dreading even making the call to book these appointments on hanging up from Surrey Brides I found myself excited for my appointment. The lady on the phone assured me that they have dealt with brides of all shapes and sizes and would organise for some bigger samples to be borrowed in for me. At my appointment I felt so special I practically had my own range of different gowns to try along with a one on one with a helpful and experienced shop assistant. I purchased my dress from here recently and am already recommending the boutique to my friends. I don't often write reviews however reading the ones below I felt saddened by the negativity towards this shop and staff I wanted to share my wonderful experience
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Teri Kerr
reviewed a year ago
Awful experience when my daughter bought her wedding dress here. The dress was ordered in the wrong size and we were charged a fortune to have it corrected. The owner was very offhand, and on one of our visits we watched as she reduced another bride to tears by refusing to acknowledge that there was a visible dirty mark on the dress that she was collecting a few weeks before the wedding. She told the bride that it was only minor and that if she wasn't happy with it the bride would have to pay cleaning charges, on a new dress! We would never recommend this shop to anyone, it was the only horrible part of all the wedding preparations.
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Constance Reid
reviewed a week ago
I have recently got married and I bought my dress from this fabulous shop. Being an awkward shape with a large bust I was very unsure of how dresses would fit and suit my figure. Deborah was so helpful and attentive to what I needed and this service was continued through all of my fittings, paying attention to the smallest details that made my dress perfect. I was completely looked after from the minute I walked in, in all regards finance, dress choice, accessories etc.. I felt amazing on the day and very secure in how I looked and was comfortable in my dress. I cannot recommend this shop enough and I will be certainly be returning with my friends.
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mike OB
reviewed 2 months ago
I would never recommend Surrey Brides to anyone. I went with my sister in law to be, and she came out in tears. I have never visited anywhere so rude and unwelcoming, the staff could barely be bothered to talk to us as we had to take down dresses from the rack ourselves. The sample dresses only came in one small size ( with not much variation on design) , which didn't fit the Bride, not helped by the fact that the shop assistant let the Bride struggle alone, making her feel stupid and unworthy to be in the shop. I was absolutely disgusted with the whole experience at Surrey Brides, and would never wish that experience on anyone else.
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A Google User
reviewed 2 years ago
Recently we have visited more bridal shops than I as a father care to recount. Last Saturday 18th June 2011 it was the turn of Surrey Brides in Weybridge who had actually supplied the wedding dress worn by my daughters future sister in-law 4 years ago at her wedding. The owner and staff at Surrey Brides were superb. Nothing was too much trouble. Several dress fittings later they were still producing new dresses, new styles, and ideas on how to make it the perfect dress for the perfect day. Result: A delightful, stylish dress by a top designer for a delightful daughter. We couldn’t help notice that the shop was busy throughout the time we were there but they ensured they helped each of us to their full ability. Several of their clients had returned for further advice and each was offered the same high level of attention. Our thanks go to Deborah and her staff for their tireless advice and warmth of hospitality.
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