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Stern IT Advisory
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Stern IT Advisory

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Please be aware of a recent phishing scam message.  The message claims to be from the Stern Helpdesk and contains a link to reset your account.

The message is an unauthorized attempt to steal personal information from Stern account holders. 

If you receive this message or similar messages, do not click the link(s) contained in the messages or provide any personal information.  Report the message as Spam or delete it immediately.
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Stern IT Advisory

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Stern wireless network will be unavailable from 10pm EDT April 15 until 1am EDT on Thursday April 16, 2015 while critical maintenance is performed.
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Stern IT Advisory

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We are investigating increased reports of wireless connectivity issues. While we do not yet know what is causing the problem, we do have a fix that resolves the problem in most instances.  If you are experiencing wireless connectivity problems, please bring your device to the Helpdesk in L-101 for assistance. 
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Stern IT Advisory

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The following administrative systems will be unavailable beginning Friday April 3. 2015 at 10pm EDT until Saturday April 4, 2015 at 1am EDT for maintenance:

Faculty Adjunct
CETG
PEAK
BUTR
STARS
DOTS
HR Database 

Systems will be available again beginning at 1am Saturday April 4, 2015.
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Stern IT Advisory

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The ability to create groups on the Stern Google Groups service is currently unavailable.
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Stern IT Advisory

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Stern is currently experiencing problems with access to UNIX host "eureka.stern.nyu.edu".

A temporary work around is to use UNIX host "rnd.stern.nyu.edu".

Stern is working to resolve the issue.  

If you need urgent assistance, contact the Stern Helpdesk at 212-998-0180.
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Stern IT Advisory

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Be aware of a new phishing scam appearing in Stern inboxes.  The message is not valid, do not click the links included in the message.  There is no issue with Stern accounts.   If you get a message like the one below, report as spam or delete immediately.  Thank you.

The message reads as below:

This is to inform you that IT Helpdesk is doing some maintenance in the server login page. All stern.nyu.edu account are advice to access their account in the temporary login page powered by jimdo.Do login your Username and Password to the new login page and get the latest exciting information and news/update.

Please click the data base link below and login:

link removed

Signed New York University Stern School of Business
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Stern IT Advisory

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There has been an increase in wireless connectivity problems this week. For individuals experiencing wireless connectivity problems, the Stern Helpdesk has a solution that works for most devices.  

We are working to find and resolve the underlying problem.   At approximately 9:00pm tonight there may be a brief loss of wireless connectivity while we implement a troubleshooting measure.
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Stern IT Advisory

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The following administrative systems are now back online:

Faculty Adjunct
CETG
PEAK
BUTR
STARS
DOTS
HR Database 
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Stern IT Advisory

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Beware of another phishing email coming into some Stern email boxes.  The message attempts to alarm you about unauthorized access to your account and offers a link to click to "reclaim" your account.  Do not click the link.  Delete the message immediately or report as Spam. 

The message may appear like this example:

Subject: Alert!!!
Date: Wed, 11 Mar 2015 23:26:07 +0800
From: Nyu Admin 
To: undisclosed-recipients:;

This is an automated message to notify you that  your Nyu account 

Has Been Accessed From An Unauthorized Location.

Today Wednesday, March 11th, 2015 at 03:00(UTC+02), in Lagos, Nigeria
(IP=37.77.52.17)

Kindly follow our review link below to retrieve your account

link removed

Sincerely,
Nyu Admin
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Stern IT Advisory

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Access to UNIX host "eureka.stern.nyu.edu" has been resolve.

Note: As of this message, first time access to UNIX host "eureka.stern.nyu.edu" may result in a one time "Host Identification Has Change" notification and request to save a new host key.  Please click "Yes" to save the new host key.

If you need assistance, please contact the Stern IT Helpdesk at (212) 998-0180 or by email: helpdesk@stern.nyu.edu
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Stern IT Advisory

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Stern Helpdesk will close along with other NYU New York administrative offices today at 4:00pm due to winter storm.   Helpdesk voicemail and email will be checked during the closure to handle any urgent issues. 
Monday, Jan. 26, 2015 – 12:40 p.m.. CLOSING: Due to current weather conditions and predictions for the snow to intensify, the University will close at 4:00 pm today. Based on the severity of the forecast, we anticipate that the University may likely be closed tomorrow; a final decision will be ...
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Have them in circles
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Stern IT service advisory notices