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Stern IT Advisory
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Stern IT Advisory

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Stern IT Helpdesk will be closed on Friday July 3, 2015 and Saturday July 4, 2015 for Independence Day holiday.
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Stern IT Advisory

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Faculty, administrative and staff network printing will be unavailable June 25, 2015 from 10pm to midnight while necessary maintenance is performed.
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Stern IT Advisory

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Stern IT will be performing maintenance on the apps@stern.nyu.edu system on June 11, 2015 from 10pm - 11:59pm EDT.   We do not expect this maintenance to impact user experience.  If you find the system slow during maintenance window, please try again later.  
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Stern IT Advisory

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Phishing by phone?  It happens.  

If you are a Stern employee and receive a call from a non-NYU phone number claiming your computer is infected and asking you to walk through a fix with them - don't fall for it!  If in doubt, hang up and call Stern IT for verification or assistance. 
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Stern IT Advisory

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Please be aware of a recent phishing scam message.  The message claims to be from the Stern Helpdesk and contains a link to reset your account.

The message is an unauthorized attempt to steal personal information from Stern account holders. 

If you receive this message or similar messages, do not click the link(s) contained in the messages or provide any personal information.  Report the message as Spam or delete it immediately.
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Stern IT Advisory

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There has been an increase in wireless connectivity problems this week. For individuals experiencing wireless connectivity problems, the Stern Helpdesk has a solution that works for most devices.  

We are working to find and resolve the underlying problem.   At approximately 9:00pm tonight there may be a brief loss of wireless connectivity while we implement a troubleshooting measure.
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Stern IT Advisory

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TurnItIn is currently unavailable. At this time, we estimate that this outage will last approximately 24 hours. This is a vendor issue, updates will be posted to the  IT Service Status page (www.nyu.edu/its/status) as they become available.
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Stern IT Advisory

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Please be aware of a recent phishing scam message.  The message claims your password will expire in 3 days and contains a link to reset.

The message is an unauthorized attempt to steal personal information from Stern account holders. 

If you receive this message or similar messages, do not click the link contained in the messages or provide any personal information. Report the message as Spam or delete it immediately.
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Stern IT Advisory

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Please be aware of another phishing scam message.  The message claims to be from the Stern Helpdesk and contains a link to a questionnaire to reactivate your account.

The message is an unauthorized attempt to steal personal information from Stern account holders. 

If you receive this message or similar messages, do not click the link(s) contained in the messages or provide any personal information.  Report the message as Spam or delete it immediately.
1

Stern IT Advisory

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Please be aware of a phishing scam message. The message claims to be from the Stern Helpdesk and contains a link to reset your account.

The message is an unauthorized attempt to steal personal information from Stern account holders. 

If you receive this message or similar messages, do not click the link(s) contained in the messages or provide any personal information.  Report the message as Spam or delete it immediately.
1

Stern IT Advisory

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Stern wireless network will be unavailable from 10pm EDT April 15 until 1am EDT on Thursday April 16, 2015 while critical maintenance is performed.
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Stern IT Advisory

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We are investigating increased reports of wireless connectivity issues. While we do not yet know what is causing the problem, we do have a fix that resolves the problem in most instances.  If you are experiencing wireless connectivity problems, please bring your device to the Helpdesk in L-101 for assistance. 
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People
Have them in circles
23 people
Christina Domenico's profile photo
Ian Cummins's profile photo
Neil Rader's profile photo
Yu Sun's profile photo
John Stucki's profile photo
Susie Zhu's profile photo
Andrew Allen's profile photo
Razi Ahmad's profile photo
Pradeep Parthasarathy's profile photo
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Stern IT service advisory notices