M & M Community Laundry
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411 Tompkins Ave Brooklyn, NY 11216
411 Tompkins AvenueUSNew York11216
(718) 455-4002
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Review Summary
3 reviews
"Nice staff."
"Typical laundromat experience."
"I do my own laundry so I can't comment on the wash and fold service."
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Jonathan Nelson's profile photo
Jonathan Nelson
4 months ago
Decent neighborhood laundry. Staff here is very nice and friendly, no problem helping you out if quarters get stuck. I do my own laundry so I can't comment on the wash and fold service.
Alexandra Axel's profile photo
Alexandra Axel
a year ago
Nice staff. Typical laundromat experience.
Lana Kipnis's profile photo
Lana Kipnis
5 months ago
While the staff do a fine enough job washing/folding/separating the clothes, sometimes it comes with a side of attitude. I have been coming here for quite some time (drop off service). I noticed recently that I've been getting overcharged by 5 dollars for a 5 dollar IKEA MICROFIBER bath mat, which is smaller than a bath towel and tries faster than a tank top. I've tried arguing my side of the story with 3 different staff members, and each time I was told something different. One said that they charge more because it takes longer to dry. FALSE. This is microfiber for a reason, and that is that it dries instantly. Another woman said that they count it as a RUG because you step on it. WHAT? A third woman said that they wash it separately, which is why they charge more. This one really got me, and not because she was plain rude, but because she is saying that they use an entire load to wash this tiny thing?? That is an incredible waste of water and is downright wrong. The outcome: 16 POUNDS of laundry: $13.60 30 OUNCE, microfiber/polyester 3'x 2' bath mat: $5 This has never happened to me at any other laundromat. I'm all about sustaining businesses in the neighborhood but I refuse to be robbed by greedy owners, so from now on, I'm taking my business elsewhere. I recommend that anyone who continues to come here compare their receipts post drop-off and prior to pick-up and check if there is a difference. Or, save yourself the headache and go somewhere else.
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