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Kwik Kar
Oil Change Service
Today 8:00 am – 6:00 pm
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8280 Spring Valley Rd Dallas, TX 75240
8280 Spring Valley RoadUSTexasDallas75240
(972) 918-0025
Oil Change Service, Auto Repair ShopToday 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
We are independently owned and operated which allows us to custom tailor our products and services to the specific needs of our customers.
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Review Summary
58 reviews
5 star
13 reviews
4 star
1 review
3 star
3 reviews
2 star
7 reviews
1 star
34 reviews
"Worst customer service I have ever had for an oil change."
18 reviewers
"They took care of my oil leak and engine flush as well as my inspection."
3 reviewers
"I looked up kwik kar reviews and got paranoid that I got scammed."
3 reviewers
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Josh Watkins
a week ago
I bought a Groupon for 2 oil changes for $27 at Kwik Car at 8280 Spring Valley. After seeing the poor reviews (2 out of 5 stars) I decided to give them the benefit of the doubt and go for it since it's basically what I would pay to do it once myself. I never take my car somewhere to get the oil changed. I always do it myself. I tell everyone it's the easiest car maintenence one can do themselves. It's simple right? Drain old oil, remove old filter and replace with new one, and then fill with new oil. Simple. Or so I thought. It seems they only find it necessary to drain the oil and refill. No need to replace the filter. Jackasses! I knew something was funny when I was in and out in 8 minutes and that's no exaggeration. Got home and popped the hood to find that there was no sign of the engine cover being removed (which has to be done to access the filter) again I gave them the benefit of the doubt and upon further inspection I notice the cap that covers the oil filter still had dust on it meaning it hadn't been touched. Went ahead and went to Autozone and removed the oil filter and compared it to a new Bosch filter which is what I had installed myself the last time I changed my oil. They are identical. Except what I assume is the batch number in which these two filters were produced. Supposedly Kwik Car installed a new Penzoil filter according to the invoice. This, ladies and gentlemen is why I do all my own work and don't trust shady ass shops like this place.
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Dwain Slider
2 months ago
I had the same experience as everyone else. purchased a group and was told I needed am engine flush to proceed. I checked my own engine oil and levels were fine unlike what I was advised by uneducated mechanic. I ADVISE NO ONE EVER TO GO TO KWIK KAR ON SPRING VALLEY. other locations may have better customer service. But this was the worst oil change experience I've ever experienced. they also redeemed my groupon without performing the service!!!!! total crooks
Juan Liao
2 months ago
Bad experience!! I won't trust them any more. I went there with a Groupon ticket, and they talked me into changing a lot of oil things which spent around 200 dollars. I would be satisfied if they make the car better with that money, however, nothing is getting better. I had my car checked again in another big place, and it turned out that I didn't get proper services. Lacking of knowledge of cars is my bad, but Kwik Kar shouldn't only trick people to spend money with no good. Kwik Kar is not a place that can be trusted with your cars.
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Brittney Mccallum
2 months ago
DONT GO! I went for an oil change because I had bought a groupon. They said I needed a lot of work that was not needed. On top of bad costumer service they broke my inside door handle. When I called the next day and spoke with the owner he said he would not pay for it or anything because he believes that I broke it. So now I have to pay to have something fixed that they broke. WORST PLACE EVER TO GET AN OIL CHANGE!
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Ben Pearce
2 weeks ago
Poor customer service! They won't help you an hour before close. They are rude! I pulled up and 5 guys were standing eating lunch and I had to wait 25 minutes before j was approached. They just looked at me and kept talking. Don't go here, even if they have the groupon offer, they suck.
Evan Bright
2 months ago
Buyer Beware! I purchased a Groupon for 3 60% off and 2 half price full service oil changes at this facility last year with great expectations. Unfortunately after using the Kiwk Kar on Spring Valley Road for 4 oil changes (yes, I even went back a 4th time for half price oil change) my experience was much less than satisfying. I have no complaints about the building, waiting room, or even the wait times for service. However, this facility cuts corners by not completing the 20 point service promised on the Groupon and their website. Of my 4 visits, they failed to fill the wiper fluid 1 time, failed to vacuum the front interior 3 times, failed to check the air filter 3 times, failed to check the cabin air filter 4 times, and failed to wash the exterior windows (a service item on the receipt they hand you) 4 times. These were the obvious tasks I could verify. What about those I could not verify? It makes me wonder if any of the 20 point service items other than the oil change are happening at all? What bothers me is that all of the non-completed services were marked "completed" on receipts I received after each job. It was like pulling teeth. After each job I was forced to politely ask them to inspect the service items they failed to complete and their smiling faces and attitudes turned sour and their body language shouted "you are bothering me, go away". Look, I don't think it is too much to ask that a company do what they say they will do, Unfortunately this Kwik Kar store has a bad track record of NOT doing what they say they will do. Their lack of attention to their own service standards makes me wonder the quality of the work they actually do perform. Yea, they will put in new oil, but if you want the additional value of the 20 point service, you will be deeply disappointed.
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Stephen Kuehl
3 months ago
Worst experience I have ever had. They are scamming Groupon users by offering the Groupon and denying the actual service using loop holes. DO NOT GO HERE FOR AN OIL CHANGE. Go to the Belt line location in Richardson. Trustworthy people and timely service.
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Theresa Williams
4 months ago
Overall my experience was ok. I had a Groupon and was not advised of the taxes and one additional qt. of oil until checkout time. I paid the $5.50 extra and wondered if I really saved anything after paying a total of $21.50 w/groupon. I read the reviews before going so I was prepared for the up sell . They advised me that I needed my radiator and engine flushed and that would be about $200 plus. I declined. They moved on. I had asked them if I could get the free brake inspection when I first got there and they said yes. When I paid I remembered that I saw no sign of a brake inspection. So I asked if they checked the brakes. One guy asked another guy who hesitated like "what" then said, "Oh yeah, they are 10% in the front and 15% in the back. The guy who was checking me out repeated exactly what the other guy said like I'm an auto mechanic and then said "You got a little while". He told me that would be about $299 for all four. All in all, OK I guess, not sure I'll go back. Oh yeah, I declined the brake service as well.
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