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Rick Mans
2,054 followers -
Social Media Lead
Social Media Lead

2,054 followers
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Today everything is customer experience. Even the things you don’t do, but that have your name on it affects CX. Though let’s keep it simple: customer experience is just about removing anxiety and increasing excitement in a consistent manner. Removing…
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Snapchat horror short film

Short movie about a short format channel, very good match and very creepy. [su_youtube_advanced url=”https://www.youtube.com/watch?v=MxmTRa6xCZ8″ width=”960″ height=”540″ rel=”no” modestbranding=”yes” https=”yes”]
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Made Simpler: The Endless Debate on Return on Investment for Digital

Return on Investment is a topic I often revisit. First of all because I think it is always important to be able to provide insights in the value (Return) of Digital. Second of all since I prefer to find the simplest way for myself to discuss Return on…
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Quartz has released it’s first news app for the iPhone. That in itself is not spectaculair, almost everybody creates apps nowadays especially news organisations. However the concept that Quartz uses is unique. Though it is not the current state of the app…
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In ~2 years, summon should work anywhere connected by land & not blocked by borders, eg you’re in LA and the car is in NY — Elon Musk (@elonmusk) January 10, 2016 //platform.twitter.com/widgets.js Self driving cars are not enough anymore, or at least that…
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In the slums of the future, virtual reality junkies satisfy their violent impulses in online entertainment. An expert player discovers that the line between games and reality is starting to fade away. When technology is an abstraction or becomes more…
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Content Blocking was released in iOS9 and was presented by Apple as the following: Use the Content Blocking extension point to give Safari a block list describing the content that you want to block while your users are browsing the web. Which means…
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Getting people to embrace digital, whether these are your customers or your employees is a very difficult thing to do. At least when you focus on continuous movements. It is easy to get someone to move once, just nudge them. However do you want to nudge…
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