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Shannon Schultz

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April 11 at 1pm: How to Develop Outcome Measures & Design Effective Surveys

Outcome measurement is a way for libraries to assess their impact on the people they serve and helps libraries answer the question, “What good did we do?” Libraries may need to measure outcomes for a variety of reasons—from measuring and improving impact, to better managing services and resources, to demonstrating a need for funding or other support. This webinar will help libraries develop their own outcome measures based on program goals and implement those measures through effective survey design.

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More great webinar opportunities from Project Outcome!

Integrating Project Outcome into Strategic Planning & Measuring Priority Areas
December 7, 1:00-2:00 PM Central

The panelists on this webinar have prioritized outcome measurement in their libraries and integrated Project Outcome into their strategic planning. Participants in this webinar will learn how other libraries are aligning their outcome measurement with strategic priorities, measuring their success in priority program areas, and the changes libraries are able to make using outcome data to improve programming and better meet community needs. Participants will have the opportunity to ask questions and share their own experiences.

The panelists will also be presenting on Tuesday, March 20, at the PLA 2018 preconference, "Project Outcome Training Workshop: Tools for Measuring Patron Outcomes."

This webinar is free, but registration is required. For more information:

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Check out this great webinar opportunity!

Using Data to Understand Your Community & Measure Impact
November 30, 1:00-2:00 PM Central

The Public Library Association (PLA) is partnering with the Research Institute for Public Libraries (RIPL) to present this webinar on using data to understand your community needs and measure impact. The results of community assessment can aid in the planning and implementation of relevant library services. Learn how various data can inform library decisions and how PLA’s Project Outcome can help measure the impact your programs and services are having on those you serve.

In this interactive webinar, participants will use a hypothetical case study to analyze data, identify community needs, prioritize outcomes, and measure impact. Participants are encouraged to share their own experiences and ask questions.

This webinar is free, but registration is required. For more information:

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The Wisconsin Department of Revenue recently posted its final Equalized Values Report, so municipalities with public libraries can begin the calculating their ability to exempt from the county library tax as provided under Wis. Stats. 43.64.

In order to exempt from the tax a municipality must appropriate and expend for the library fund an amount at least equal to the county library tax. Not all municipalities meet that criterion, so this calculation is an important step in finalizing a municipality's library appropriation.

Please keep in mind that the municipality-- not the public library-- submits the exemption from the county library tax. However, we know that public library directors and public library boards are often involved in an advisory role during this process.

Step-by-step instructions on calculating the qualification for exemption from the county library tax for 2018 can be found on the DPI website at

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The Department of Public Instruction’s Division for Libraries and Technology is once again pleased to offer the New Wisconsin Public Library Director Boot Camp!

This immersive training event will take place from Wednesday evening, August 16, through Friday afternoon, August 18, at the Hotel Marshfield. The Boot Camp will acclimate participants to state laws and requirements, provide valuable connections to important agencies and other new directors, and offer advice on dealing with current challenges faced by public libraries. Developed and presented by library leaders throughout the state, directors will leave the Boot Camp with a “toolkit” to assist them in creating policies and procedures, managing staff, developing budgets, planning for the future, reporting mandatory data, and much more. We think that this would be valuable information for you, and would love to see you there.

The Boot Camp is made possible through a Library Services and Technology (LSTA) grant awarded to the DPI by the federal Institute of Museum and Library Services. As a result, the DPI will cover fees, lodging, and meals—attendees will only be responsible for travel expenses and incidentals. However, space is limited at this popular event, so registration will be accepted on a first come, first served basis.

New public library directors, please follow the google forms link below to either request or deny attendance, no later than August 1!

We will confirm reservations for those requesting attendance in a subsequent email.

We strongly encourage you to take advantage of this distinctive training opportunity. While attendance may affect staffing at your library, the benefits will far outweigh the inconvenience. In addition, those with “regular” status who attend the Boot Camp are eligible to receive up to ten (10) contact hours toward their Wisconsin public librarian certification.

As you know, the American Library Association (ALA) meets in Chicago June 22-27. If you or any of your library colleagues plan to attend, here’s an opportunity to register for the disaster preparedness preconference, free of charge. The Librarian's Disaster Preparedness and Community Resiliency Toolkit: Librarians Fulfilling Their Role as Information 1st Responders, sponsored by the Public Library Association (PLA), is scheduled on Friday, June 23, 9:00 am–4:00 pm. Information on the preconference is available at, and it promises to be a great workshop.

Registration is sponsored by the National Network of Libraries of Medicine (NNLM), Greater Midwest Region (GMR). Those interested should contact Bobbi Newman ( for sponsorship before the end of the week. Due to accounts payable policies, reimbursement for this preconference is made to individuals following the event.

Please inform any colleagues planning to attend the 2017 ALA Conference.

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For you policy-minded people: do you have some awesome policies or do you know of a public library whose policies are really well-written? I am currently updating the "policy resources" page on the Public Library Development team's website and I would love to include some new, fresh policies on the page. Please message me here or email me with anything you think should be added.

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We just received the notification email from the DoR regarding tax form orders. I made a brief post on the other Google communities, but I will provide you with the email in its entirety below. Please let me know if you have questions about this.

Dear Librarian,

Thank you for your service to Wisconsin taxpayers by making tax forms available at your location(s). You may now order your 2016 Wisconsin income tax forms. Please submit your order using our forms order system by December 9, 2016.

2015 Order History:
In an effort to reduce the cost associated with unused paper tax forms, please order the number of forms you distributed last year. Determine your 2016 tax form needs based on how many you used last year and reduce that number if you had forms left over.

We want to provide forms to taxpayers who need them and reduce waste associated with unused forms. With the growth of electronic filing and the availability of free filing options, last year, approximately 85% of Wisconsin individual income tax returns were filed electronically.

Details of your 2015 library orders are available on our website (

How to Order 2016 Wisconsin Tax Forms:
Order your 2016 Wisconsin income tax forms using our library forms order system ( You can also access this application at Follow these steps:
• Click the 'Governments' tab
• Click 'Libraries'
• In the Order Forms box, select 'Forms Order System'

Step 1: Enter complete information in the Library screen.

Step 2: Click on 'Next', which opens the Selection screen. Enter the number of forms needed in the box in front of each form type.

Step 3: Click on 'Next', which opens the Review screen.
• If your order is not correct, click on 'Previous' to correct information
• If your order is correct and you want to print a copy of your order, right click and select 'Print'
• Click on 'Place Order'
• Click on 'Print Confirmation Code' and 'Exit Forms Ordering System'

More E-filing – Less Paper

We appreciate you encouraging your customers to use the following services:

• Wisconsin e-file – it's free, secure and accurate!
Each year, more Wisconsin taxpayers file their income tax returns electronically using our e-file
application called Wisconsin e-file. Many taxpayers get their refunds within a week with direct
deposit. Wisconsin e-file is available on our website.

• Online Forms
All Wisconsin tax forms are available on our website.

If you have any questions or need assistance with placing your order, please contact Kathleen Henry at (608) 261-7601 or email Please submit your order by December 9th.

Remember to sign up for our library electronic mailing list to receive important communications specifically related to libraries.

Thank you for your time and effort in providing assistance to Wisconsin taxpayers!

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It's time to order tax forms! Notifications just arrived about getting those tax forms ordered by December 9, 2016. The following excerpt of the notification email details the Department of Revenue's recommendation of how to calculate your order:

"In an effort to reduce the cost associated with unused paper tax forms, please order the number of forms you distributed last year. Determine your 2016 tax form needs based on how many you used last year and reduce that number if you had forms left over."

You can access your 2015 order online at After you have figured out what you need, you can place your order at

Thank you for taking the time to provide this valuable service to your community.

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