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Jaqueline Ledesma
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  • Where's Waldo & Friends
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Female
Very very disappointed with Billion will never buy a car from there again. I will continue to let friends and family know to never shop there as well. My husband first spent hours there making a deal to trade in our truck. Then is told he cannot get the car since it's in a sioux falls billion and theyre giving up the car. Giving them the benefit of the doubt we go back and find a car. being there for hours, we finally come to a deal.Then we start looking at the purchase agreement and its not the amount to which we agreed upon. I know we should have double checked but we were ready to go. So my husband goes back and they refund us a month later. When i go take the check in for the car we have purchased i had been told to give it to the finance guy, so i go in and ask to see him and they tell me he's busy. I told them it would be quick. I go in there and I'm given a look like what the hell do you want. So i tell him im just there to give him the check. So i quickly do since he already looks annoyed by my presence. I had 3 extra key fabs for the truck we traded in which i almost felt like just keeping but i turned back and gave them to him. Few days go by and i realize my fog lights dont work. So we buy new bulbs and still nothing. We ask about taking it in to see whats going on and we're told to just replace them and that our warranty doesn't cover that. So helpful that was. A month goes buy we see someone has purchased our old truck. Then i got a call asking where the title to the truck was. I tell Tasha I'm not very happy with billion with the way they handle things. She brushes me off and asks me if i have it. I tell her where i know it was last. She say ok and hangs up. Thank you Billion Kia Sioux City. If you guys comment on here i don't want an apology. Talk is cheap do something about it instead. Actions speak louder.
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Public - 3 months ago
reviewed 3 months ago
I did a walk in on a Friday. It wasn't very busy and was attended to by a male. I had already called ahead and asked about prices for what i wanted they said $33-$38. I get there and he tells me no $45. So i figured it was fine. He started doing a full set and had a really hard time putting them on. The whole time he kept saying i moved too much, which i only moved because he would move my hand, which was frustrating. He then began to file my nails and pushing my cuticle in too hard. I kept telling him it hurt but he kept doing it. He tried small talking but he seemed like he was really trying to concentrate. He seemed angry almost annoyed that 'i kept moving'. I feel as I over paid for them especially when the nails at the end were crooked, the color didn't go all the way around, i was in pain because he filed my nails way too hard and they weren't shaped very good at all. I don't think i'll be going back.
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Public - 2 years ago
reviewed 2 years ago
2 reviews
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