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Travis Randall
Worked at Pascagoula Schools
Attended Pascagoula High School
Lived in Pascagoula, MS
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Travis Randall

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I'll never forget. I still have the paper from that day...
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Travis Randall

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Part 3 in the Strange Tales of Phone Replacement

So, anyone remembering a few days ago when I wrote a lengthy post here about +Google  refusing to send me a replacement phone without me being able to put a hold of $600 on my account might be as confused and bewildered as I. But, today via FedEx, a new nexus 6p arrived in my hands, from no other than Google.

I... I am not sure what to say about this, what to think about this. I am grateful of course. I am glad that they decided to uphold their end of the warranty. But, what made them change their minds? After that rude lady letting me know that there was no way around the hold and that I'd not get the replacement phone without it I had came to social media and posting my frustrations about them. I even emailed them the post I made. And the next day I called HUAWEI Support  themselves. Did any of those actions cause Google to have a change of heart? Or did Google already decide to send me the replacement but the rude lady I talked to was unaware?

Whatever the case, whatever happened, thank you +Google  for manning up and doing this. I'm sending the dead phone via UPS today to you, and letting +Huawei  know that I won't need them to do the return after all. I am still frustrated with you Google. I feel that you need to have a serious talk with the people who represent you. But I am grateful to have my phone back.
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So today I learned that +Google sucks as a company.

Back in February I bought a brand new Nexus 6p from them. Yesterday, it just magically transformed into an expensive paperweight. Well Google has said they will send me a free replacement phone. The catch, they have to put a freakin' hold of $600 on my account before the order can even be processed.

Now, i know what you might be thinking. That's standard security procedure right? Sure, I understand the reason for it, and I wouldn't gripe if I had $600 in my account so that the hold would work, because I know that the money itself wouldn't be touched. But.... I don't have the amount of money for the hold, and likely never will. So the bank refuses the hold. So.... yeah no hold, no replacement phone, I'm stuck with a very expensive paperweight.

I've been on the phone with them for hours, talked with several people there. I tried to get them to just let me send my dead phone in and wait until they get it before sending me the replacement. Does that work? No. It flippin' doesn't. They require that hold no matter what, and there's no way around it. They told me I am shit out of luck basically and I told them that with service like that, I'll never buy from them again. I mean, here I am offering to wait on the replacement for them to get my dead phone so the whole security thing wouldn't be an issue, but noooo. They only help those out who have the money. Those of us who are living paycheck to paycheck... yeah we are screwed.

Well screw you Google. So much for "Do No Evil".

Since +Google was so unwilling to work with me on this, expecting the impossible no matter what, I will be looking to end any service I have with them, even those I enjoy. I cannot be a part of a company that only really works for those customers who are well off. I now despise them and everything about them. So despite being a fan of YouTube and Google + and Gmail and Google Search, I am going to have to find alternatives.

Really Google, how hard is it to just let me send in my damn broken phone. WTF do I need to be well off to use my damn warranty and get the replacement you promised for free?!
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Travis Randall

Homebrew Creations  - 
 
Many updates to the LofN Wiki!
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The UC spent $175,000 trying to remove this picture from the internet..
...so please, do NOT share this.
62 comments on original post
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Travis Randall

Homebrew Creations  - 
 
I'd love to have someone outside of my circle of friends review my RPG, Legends of Nor'Ova, and my first campaign, Saga of Ablution. Both can be found at http://legendsofnorova.net . I'd love to have an objective review that not only mentions the good but also points out the bad. Any takers?
Greetings,. Some time ago we had built our wiki and site on what was quite a nice CMS, ocPortal. It has everything we needed for the wiki with the ability to grow a community around it. Sure there were short comings, but none that were massive. Read more about Site Rebuild Complete ...
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Michael-Forest M.'s profile photoTravis Randall's profile photo
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I want to take the time to publicly thank +Michael-Forest M.​ for his very honest review of my introductory blurb. I had completely forgotten about the importance of a good, strong introduction. The blurb I have is weak, old, and was originally written as a place filler for when I finally got the core stuff done and was ready to fully describe it. But... I never got around to that and to make matters worse, I kept it when I moved it all to my wiki site.

So thank you Michael, for reminding me of it and that I need to fix it. 
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Having taken the challenge to try out +Chakra OS  I thought that I should give some thoughts on it.

The Good:
Chakra is fast. It boots (imo) faster than Antergos did.
Chakra has a wonderful community.
Chakra is not just a simple installer for Arch with an extra repo, it truly is something more and unique.
Chakra's focus on KDE and QT causes me to want to try to switch out my favorite GTK apps with QT alternatives.
Chakra is really trying to make a high quality KDE centric distro, and I respect their ambition.
Chakra has a lot of neat KDE/QT apps installed by default.

The Bad:
Lack of packages: this is largely due to a smaller developer base, having their own repositories. The CCR helps, but it also is lacking.
For some reason, shutdown from the menu doesn't work nor does log-out. This might just be me though.
For some reason, minetest doesn't fuction fully for me. I cannot access my favorite minetest server (though some others work, odd) yet that server works fine on my Antergos laptop minetest and both are minetest 4.14. This leads me to believe something is not right with Chakra's build.
Being an QT/KDE build this is expected, but, Chakra is missing the google hangout plugin for pidgin. This wouldn't be an issue though if the purple facebook and hangouts worked for telepathy kde.
Problems installing/testing Chakra, this was a large hurdle for me. I had to use an older ISO and go through a lot of hurdles.

I really like what Chakra is trying to do. I really appreciate the work they are putting into their distro and their community is wonderful. However, I can't fully use it yet for my needs and wants, especially with not being able to play on my favorite minetest server, lacking of packages and/or plugins that I need, and the rebooting issue. I do think though that things will only get better for Chakra, so I'll be keeping a close eye on it and hope to try it out again later!
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Travis Randall

Discussion  - 
 
I have a curious question for you all. I love my plasma 5 DE. Currently I'm running it on Antergos and it runs just fine. Yes, there's always the minor hiccups that come with running an arch based distribution, but also there's the benefits such as AUR access, up to date packages, and never having to worry about version upgrades of these distro.

However I've seen mentioned quite a bit on another thread or suggested I guess is the better word, Chakra. I'm very familiar with its origin as kdemod from back in the KDE 3.5 days, having used it with arch back then, but admittedly I've not followed it very well when it began its split from arch. It just seemed to me to be moving slowly and the odd way they had at the time to get the gtk apps I still use was just... odd IMO. I'm not sure if they still have that strange separation though.

So my question to you who have managed to read this far is this, how does Chakra compare to antergos and why do you feel either is the better KDE distro. Extra points for detail. 
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Travis Randall's profile photoRémy Epke's profile photo
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Amen!
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Google sucks as a company, luckily +Huawei  does not! I decided to call them today to see if they will honour the warranty. After all, they made the phone. And guess what? They will! And guess what else? I do not have to deal with some crazy nonsense about a damn $600 hold on my account. It is simple. They send me the label in my email. I send them the dead phone. They look it over, see if it can be repaired. If it can be repaired, they fix it. If it can't be, they send me a new one. Simple as that, and really all I wanted in the first place. Yes, this way takes longer, but it is what I can afford to do and at least they as a company are honouring the warranty even though I don't carry around $600 in my account.

Good for you HUAWEI. I won't buy from Google again. But I will gladly buy from you again.
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Greetings everyone,

I am getting ready to open up a forum post to play roleplay at legendsofnorova.net

The roleplay will be based on the setting and world from the Saga of Ablution campaign for the Legends of Nor'Ova RPG, which is all available on the site. The RP in the forum will be setting controlled free forum, meaning everything happens within the setting but won't be using the stats system. Those who want to RP using the stat system can though in their own RP thread.

It shall be ready by the end of the week, as it is mostly ready now. I have a couple of players ready, but not many yet. So if you are interested in getting in an RP at the very start, this would be the time!
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Travis Randall

Mississippi  - 
 
Pascagoula Beach
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I always said that new York would be decisive because of its delegate count, that if Sanders won it would be over for Hillary. Well, Hillary won, but not by large enough margins. There is still the chance for Sanders to win this. It now rests in the hands of California and to some degree Pennsylvania.

I'll say this, I've said it before, I'll never vote for Hillary. I cannot in good conscious vote for her. 
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Work
Occupation
DSP
Employment
  • Pascagoula Schools
    Office Clerk, 1998 - 1999
  • Jerry Lee's Grocery
    Price Manager, 1999 - 1999
  • Cyber Star Computers
    Computer Tech, 2000 - 2005
  • Filling Home of Mercy
    DCS, 2003 - 2005
  • Teletech
    CSS, 2007 - 2007
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Previously
Pascagoula, MS - Moss Point, MS - Hurley, MS - Lucedale, MS - Napoleon, OH - Findlay, OH - Bremerton, WA - Gautier, MS
Links
Story
Tagline
Happily married computer nerd
Introduction
I am a happily married computer nerd with two wonderful children enjoying life in the Gulf Coast.

I love spending time with my wife and kids, working on computers, working on my website, and working on my RPG book.

I am a skilled computer tech who is very fond of Linux, and insanely creative always coming up with new RPG ideas... so beware and never let me et bored!
Bragging rights
I have the most beautiful and wonderful wife, the most awesome kids, have traveled across the country, and have published a book.
Education
  • Pascagoula High School
    General, 1995 - 1999
  • Mississippi Gulf Coast Community College
    Computers, Buisness, 1999 - 2000
Basic Information
Gender
Male
Looking for
Friends, Networking
Relationship
Married