Special shout out to all the employees at Quicken Loans! Thank you for all time, efforts, commitment, perseverance, patience and investments in the City of Detroit. You have earned my next mortgage loan.
I was stressing about selecting a loan provider, finding the time to get all the required documentation and rates going up before completing the process. My last refinance which was with Charter One was a nightmare, it took over 100 days, even though I got my paperwork in the 1st two weeks and followed up quickly to additional requests. I was so frustrated when my rate lock expired and all they could tell me it was in underwriting. Customer accolades from New Jersey don't come easy! I'm going to Quicken Loans. Nice job on the home improvements!