I have never eaten in a place where there was such a difference between the food and the service. The food is excellent, the steak night on Tuesdays is great and the quality of steak you get for £10 is truly stunning. However, the service is totally and utterly abysmal. I have been there twice recently. The first time it took over an hour and a hlaf to receive our one course meal. We decided to give them another chance. This time there were only two staff manning the bar and serving all of the tables and they were totally inefficient. It took them 20 minutes to seat us even though we had booked, they would barely even acknowledge us. We had been there 45 minutes before we received our drinks and the wine was incorrect. We ordered rioja and we were given shiraz without even being offered the chance to taste it. By that point we were so desperate for anything that we decided to keep it. Eventually the food arrived and it was top notch but I'm afraid that this time it didn't make up for the shocking service. The place desperately needs someone managing the front of house. Food was really 10 out of 10 but service was less than zero.