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We welcome your feedback, including comments, questions and conversation. Airfare.com does not condone the use of profanity. Do not post things of such manner, this is used to be fun, educational, and promotional use.

A little history about us is that Airfare.com has been online since 1996, and has booked millions of travelers to thousands of destinations. Our call center is available to help you 24 hours a day, 7 days a week.

It is our mission To provide cheap flights and cheap hotel reservations through our "discount airline consolidation" strategy. By buying in bulk, we're able to offer specially negotiated, deeply discounted airline tickets, saving you up to 70% off regular prices.
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Airfare.com never informed my sister that her international flight was cancelled. Lucky for her she found out before the day of the flight but it still cost her an extra $800 due to their screw-up.

Way to suck it, Airfare.com - no wonder your online presence fails miserably. I guess your customer service stops after you pocket the money.
 
I was trying to change my flight schedule and calling their customer support today. The customer service person was rude and yelled at me and even hang off my phone. I can't get my customer support and felt insult. I will never use your website anymore. The worst customer service I haven't seen in my life.    
 
DO NOT EVER USE THEM TO BOOK A FLIGHT, no matter how cheap or great the ticket is.  I was unable to travel on my original ticket date, so I submitted the request to change my flight, and never received a response from them.  On the day that I was supposed to be on the flight, they called me and claimed that they sent me an email on April 5 with the quote to change my tickets.  They NEVER sent this email.   I went through all of my email inbox, trash folder, and spam folder and found nothing.  When I asked for them to forward me their email, they were unable to do so.  Do not EVER use this company.  They will only steal your money and lie to you!
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