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Josh Tolle
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Classic!
Today is a good day. I just had a call from a telemarketer. Did I yell and scream at them, you ask? Certainly not. Like a good IT administrator I put my skills to use for their benefit. Here's how the conversation went:

Computer: "Press 9 to not be contacted in the future. Press 4 to speak to someone about your mortgage issues"
<presses 4>
TM: "Hello, are you having problems paying your mortgage?"
Me: "Hi, this is the IT department. We intercepted your call as we detected a problem with you phone and need to fix it."
TM: "Oh... ok, well what do we need to do?"
Me: "We're going to need to fix the settings by pressing 4-6-8 and * at the same time"
TM: "Ok, nothing happened."
<alright, so he's not using a Polycom>
Me: "Are you using the new Polycom phones that we deployed?"
TM: "No, it's a Yealink"
Me: "Ok, I see. You haven't had the new Polycom phone deployed to your desk yet. Let me check our technical documentations for the Yealink."
<did a quick Google search, "yealink phone factory reset">
Me: "Alright, do you see an "OK" button on your phone?"
TM: "Yes I do"
Me: "Alright, you're going to press and hold that button for 10 seconds."
TM: "OK, pressing it now"
Me: "Perfect, let me know if you get a password request"
TM: "OK, nothing has popped up ye----"
<click>

That's right. I made a telemarketer unwittingly factory reset his phone which means he will be unable to make anymore calls until someone is able to reconfigure his phone and that will take at least an hour or longer if they can't do it right away!

UPDATE: https://plus.google.com/+ChrisBlasko/posts/3ynFEM1sWWp

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As though I needed another excuse to make the leap.

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It's my favorite flavor, too.

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This is why I insist on #python, it's magical.

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This looks useful.  I don't know that I'm going to start using it before there is oauth and/or encryption added to it, but it still might be worth the risk.

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Amazing cover of an iconic song. Peter Dreimanis's voice is Louis Armstrong after a pack of filterless Pall Malls and a bottle of Old Crow, and the sparse piano and drums that back his singing leave you yearning for the next note. Musical artistry is an understatement.

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