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Giang Nguyen
Attended Ohio State University
Lives in Columbus, OH
3 followers|3,992 views
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In her circles
1 person
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Jessica Ostrander's profile photo
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Currently
Columbus, OH
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Education
  • Ohio State University
    2014
Basic Information
Gender
Female
Very rude counter lady. The whole transaction was very unfriendly. I was simply mailing a book via media mail. She told me if the package doesn't get to the destination, then I have to pay the return postage. I asked, "Why would it not get there?" She told me it could be for whatever reason, but just so I know. Then I asked her around when the package would arrive there. She said something like, "Ohh, it's media mail so it's whenever USPS gets to it. There's no rush for it to get to the destination." WTF? What kind of answer is that? Then she adds that there is an estimated delivery date printed on the receipt...THAT'S WHAT I WAS ASKING FOR! To add to it, I wanted 5 forever stamps, and she said they only have African American stamps, not any of the ones on the display board on the counter... so I said I wanted regular stamps then. She told me I have to buy the whole book for those, can't rip the book into singles...why?? That would've been fine by itself I guess but added with the whole rest of the transaction was so irking! Her responses were so matter-of-fact and in-your-face. I felt like I was under attack for no apparent reason. With the customer before me, she was all happy-go-lucky. I left with my mood ruined for the morning =/
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Public - a month ago
reviewed a month ago
I'm a current tenant, and this company is awesome! They answer to service calls very quickly. I feel like what makes renting from this company the best is the office lady that takes care of everything, Char. She is always friendly and accomodating to us. I sometimes think she sees us as her "kids", since most of us around here are college-age students...and so she does her best to take care of us. Highly recommended.
Public - a year ago
reviewed a year ago
2 reviews
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