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AA International Inc
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AA International Inc

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Asia Assistance and AA International announces the sale of Malaysia, Singapore, Thailand, Philippines and Hong Kong businesses to AXA Assistance.

We have always wanted to do better for you and our members – to provide single branded global service offering, to provide robust & in depth services, faster turnaround times, more detailed analytical reports, technologically driven solutions, Apps for mobile devices, new innovations… and the list goes on.

To realise this, our management team have been working through a number of different options, to not only take our company to the next level, but to also continue staying ahead of the competition.
With this in mind, we are very excited to announce that we will soon become part of the AXA group of companies. More specifically, part of AXA Assistance Asia.

We are positive that by being part of this larger group with stronger global branding, we will continue to be a leading assistance company in our markets. Overnight, our merged businesses would become one of the top players in the Asian Assistance market with a combined revenue of over 50 million Euro and 1100 employees.

AXA Assistance is currently operating in over 200 countries with 7,523 staff in 33 offices globally and revenues of over 1.27 billion Euros.

To share some information about AXA Assistance, Asia:
• Asia recognized as a growth engine for AXA, with 2015 declared as the ‘Year of Asia’ for AXA Assistance.
• Currently circa 35 million Euro in annual revenue.
• 700 people across Singapore, Malaysia, India, Thailand, Hong Kong, Taiwan, China and Japan.
• Ambition to triple in size between 2015 and 2018.
• On track with the ambition, growth of approx. 70% in 2015.

This is a significant step for the Asia Assistance organisation and I would like to assure you that, as our valued client/provider, you will continue to receive the same high quality service from our team. The transaction is expected to complete in mid-April and, overtime, we will be able to offer an even wider range of services across more locations. We will discuss this with you at the next opportunity.

Thank you for your continued support of our organisation.

For more information about AXA Assistance please go to
Located in more than 30 countries, AXA ASSISTANCE offers services such as : motor assistance, medical and health assistance, travel and expatriation, home services.
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The new AA Global Secure App is now available for download!

The App is available for both Android & Apple (IOS).

To obtain this app please go to the Android or IOS (Apple) apps store and search for key words "AA International" and or "Global Secure"

This new app offers users global security advice while on the move.
Information available includes:

• Security, political and logistical information for over 220 countries and territories
• 200+ city reports

Security advice:
• Crime, Terrorism and Civil Threats
• Electronic Crime
• Home & Family
• Natural Hazards
• Travel

Medical First Aid advice:
• Coughs
• Diarrhoea
• Fever
• Headache
• Insect bites and stings
• Minor cuts and wounds
• Nasal congestion
• Nausea & vomiting
• Rash
• Sprains & strains

* One touch direct dial to AA Operations
* One touch request to be contacted by AA Operations

For more information about AA Global Secure Security Assistance Services please contact

*The app is only available for log in for subscribing AA Global Secure Members

#AAInternational   #AsiaAssistance   #GlobalSecure   #GlobalSecureApp   #AAGlobalSecureApp   #SecurityAdvice  #MedicalFirstAidAdvice #android  #IOS #New  
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MERS outbreak: 2,300-plus quarantined; 1,800 schools closed in South Korea.
Fears of MERS in South Korea is growing by the day, with more than 2,300 people quarantined.
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AA International is pleased to announce that its non-executive Chairman, Michael Marquardt, has been awarded the highest level of credentialing for corporate directors from the National Association of Corporate Directors (NACD) in the United States.

#AAInternational #PressRelease  
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A devastating 7.8 magnitude earthquake slams Nepal and killed hundreds of lives. The death toll from Nepal's earthquake has jumped to 3,218 and approximately 6,538 people have been injured in Saturday's quake, the worst in the country in 81 years. Our thoughts and prayers go out to all the victims and families in Nepal that were greatly affected by the earthquake.

Here's how to help the victims of Nepal earthquake:…/nepal-earthquake-how-to…/index.html

  #Nepal   #nepalearthquake   #nepalquake  
A powerful earthquake — the country's worst in 80 years — rocked mountainous Nepal on Saturday.
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Women Self-Defense Workshop - Break Away Skills

It is not about how strong that attacker is, but how you can break away from his grip...

Women are generally vulnerable and we are thought to be vigilant, to fight, to SCREAM but will these tactics keep us safe? To some extent, yes, but the most effective way to stay safe is to learn to BREAK-AWAY.

Aaron LeBoutillier, Senior Security Consultant of AA International (AAI) provided us (staff and clients) with mind-blowing techniques and skills on how to break-away from one's attacker.
Aaron served in the British police force and during his tenure with the police force, he has seen video footages of victims being attacked and how each incident in itself presented an opportunity to escape - if the victims know how and when to do so. Size does not matter as the Break-Away skills are 100% physics and confidence, coupled with speed of reaction.

Aaron stated, "the most important element for the ladies is threat reduction and avoidance. A few small changes to the way you walk and carry yourself speaks volumes to a person who is thinking of attacking you. Confidence and owning the space you walk in is key. Having a good solid personal security platform and trusting no one but your mother is key to personal safety. The physical skills are secondary to this".
One must not compare martial arts with this break away skill as martial arts is a tradition that encompasses much more than just self-defense. It is a perfect pursuit to meet new people and developing one's mental character. Where else Break-Away Skills is about breaking free and running as fast as you can in the opposite direction to escape and / or raise the alarm!

Aaron Le Boutillier, Senior Consultant, (age 44) was born in Jersey, Channel Islands, UK. He started his career and interest in security working the nightclubs of Ropongi in Japan after which he joined the UK Police service. With an interest in defensive tactics, he started delivering disruptive passenger training to the airline industry and security training to football stadiums, hospitals and Immigration departments. In 1997, he left the UK Police force and started his own security consultancy company specializing in dealing with aggression. In 2001 he started a new consultancy company in Singapore where he expanded the services to crisis management, investigations and corporate security. In 2004 he survived the Tsunami in Thailand and wrote a best-selling book "And Then One Morning" about his experience and used that to deliver more realistic crisis management programs to corporates. In 2009, he expanded the business to Bangkok and concentrated on crisis management and corporate security and also worked closely with the Royal Thai Police with defensive tactics programs. Aaron joined AAI in 2012 as a senior consultant handling Security and Crisis operations for Thailand and the Philippines.

For more information or bookings on the Self-Defense Workshop (Break-Away Skills), please

#AAInternational   #AsiaAssistance   #GlobalSecure  #BreakAwaySkills #selfdefense   #Workshop   #womenselfdefense   #staysafe  
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Roadside Assistance for a Peace of Mind

You've strapped into your seat, stretched your little toes, plugged in your phone for the trusted map app and turned the ignition. You anticipated to hear the roar of the engine to come alive but.... the only thing you hear is zeeeeeeeggg.....

Many things can go wrong in our daily lives - wife nagging, children screaming, coffee spilled on your favourite shirt, you got the sack. All right, that last bit is a little too drastic but you get the picture on what could be a bad day. Most of us would not think twice of hopping into our 4-wheeled machine and only to get stuck in it because the engine would not start. Or what's worse is that you are driving along the highway and the engine dies leaving you stranded right in the middle of the road under the scorching heat.

Since cars are complicated machines requiring thousands of parts to operate, it could stop working at the worst possible time. This is when roadside assistance service becomes extremely handy. In modern times, roadside assistance has become a must-have service for majority of car owners and usually it would be an added benefit under the insurance motor policy.
It is important to be prepared and feel confident while preparing for a road trip.

Here are 3 easy steps to ensure your road trip does not leave you in distress:-

Regular Maintenance

 It is good to ensure regular maintenance is done on your vehicle. When was the last time you brought your vehicle to your local service station? The simplest way to conduct a quick service check on your own is to pop up the hood and check the fluids including the oil, coolant, power steering and washer fluid. Next, keep an eye on your tyres to ensure it is not flat (or seems to be running out of air) and has the legal (safe) requirement of tread all before you hop into your vehicle. Do make sure you have an inflated spare tyre on standby and the necessary tyre jack equipment as well.

Roadside Assistance Hotline

 The best way to feel confident while on the road is to have the emergency roadside assistance hotline number stored in your phone. If your car is insured, you may be given a car sticker with the emergency hotline number plastered on it. Make sure you stick it on your windscreen if you do not already have it on our phone!

Mobile Phone + Power Bank

 These days, while waiting for your food to arrive at the restaurant or during TV commercials, your phone is your ultimate soul companion. The same could be said while waiting for help to arrive when you are stuck on the road. So make sure you have enough battery in your phone so you can start instagraming or facebooking away in your moment of distress!

You never know what the road has in store for you and nothing can spoil a road trip faster than car troubles. Should that unfortunate event happens, you do not want to be the damsel in distress with no help coming your way. So do make sure you become a member of a roadside assistance plan as you will get much more than a peace of mind as you will have the assurance that you will be looked after from the initial call through to the moment your vehicle is up and running again.
Asia Assistance (AA) has been providing roadside assistance since 1999 and has become a trusted brand in arranging towing to minor roadside repair. The scope of services that comes under the
Roadside Assistance umbrella includes:-

• Towing Assistance
• Referral to Service Centers / Panel Workshops
• Minor Roadside Repair
• Car Rental Referral
• Hotel Referral
• Emergency Message Relay
• Legal Referral

For more information on AA's Roadside Assistance membership plan, please visit

#carassistance   #roadsideassistance   #towtruck   #towingassistance   #AsiaAssistance   #AAInternational   #referral    
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AAC Philippines office is one of the AA branch offices that was incorporated in 2007. We are thrilled that our team in Philippines has outgrown their previous office space and expanded to another unit to accommodate more staff to manage and support existing and new clients portfolio.
At current, we have a team of 30 employees that is lead by the our Philippines CEO, Ronald M. Carrillo and still growing. With AAC's increasing business portfolio on Roadside and Customer Satisfaction Assistance programs, the new office expansion with additional manpower will be able to support the increasing volume of members from clients.

#AAInternational   #AsiaAssistance  #Assist&AssistanceConcept  #Philippines   #RoadsideAssistance   #CarAssistance   #Manila  
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AA Is Asia’s leading Assistance Company Providing 24 hour 365 days a year assistance and support to our clients around the world.
AA’s core services include:
Global Medical and Security Assistance
Third party Administration
Roadside Assistance
Air Ambulance Services
Expert Medical Opinion

#AsiaAssistance   #AAInternational   #ThirdPartyAdministration   #RoadsideAssistance   #AirAmbulance   #ExpertMedicalOpinion  
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AA International's Regional Medical Director, Dr. Hashim Johan was recently featured in the ITIJ April 2015 Air Ambulance Review.

Dr Hashim has worked in the Singapore's renowned Tan Tock Seng Hospital's Emergency Room for 4 years and amongst his field of practice includes General Surgery, General Medicine, Orthopaedic, Obstetrics & Gynaecology, Hands Surgery and Public Health. Thereafter, he pursued an active career in aero-medical emergency evacuation in both commercial and... air ambulances for the next 15 years, in which he has flown over 1500 missions all across the globe.

Here are some highlights of his interview:-

What do you enjoy most about your role as a medic on board air ambulance aircraft?

Dr.Hashim: I enjoy my practice in medicine, travelling and I enjoy anticipating a situation that is always changing. I am an adrenaline junkie.

What's the most memorable mission you have carried out so far in your career?

Dr.Hashim: There was a wing-to-wing transfer and the handing-over team accidently extubated the patient on the tarmac. As I was part of the receiving team, I had to intubate the patient as quickly as possible on the tarmac and in poor lighting with an impending storm coming in! The pilots and my nurse helped out. Without them it would have been extremely difficult. However, there was another mission that I did and I guess it was by far most memorable. I was in the Middle East and the patient had COPD, was 70 years old, had been bed ridden for a month and was oxygen dependent. Due to a lack of communication, the patient's condition was not clearly made to us, but the report came in as "fit to fly in a commercial aircraft". We managed to get the patient to the airport and as he was oxygen dependent we had to bring the portable oxygen with us. However, the airport security did not allow us to bring the oxygen through! During the commotion that followed and rounds of explanation, the patient collapsed - literally falling out of his wheelchair. As there was no clinic at the airport, I needed to get the patient on to the plane - where the nearest oxygen was - as quickly as possible. I decided to carry the patient in a "fireman's lift" and ran to the aircraft door - breaking all airport security protocols along the way and resulting in the airport police drawing their weapons on me. Thankfully, the airline crew allowed us onto the aircraft and the patient got his oxygen and survived.

More can be found on "A Day In the Life of A Medical Director" in the ITIJ APRIL 2015 Air Ambulance Review on page 41-42

#AsiaAssistance   #AAInternational   #ITIJ   #Magazine   #AeromedAsia   #MedicalDirector   #Interview   #MedicalEscort   #AirAmbulance  
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Duty of Care survival skills for Women, DO NOT become a statistic!

Each session is instructed by AA International's Security Consultant Aaron LeBoutillier. Aaron has developed this course over a period of 10 years and it is currently taught to many of the leading corporates and airlines around the world.

Each training session provides the following: ...
• Fun and interactive training
• No power point
• Realistic skills based on simple gross motor skills
• Benefit of experience
• Real life scenarios explained and modus operandi of criminals discussed
• Relaxed training environment
• Sexual assault awareness training
• Max 25 students per session
• Approximately 2.5 hours per session
• Take away informational and instructional DVD 
For more information about these consultancy services and how we can help your organisation provide better safety, security and Duty of Care to your staff please contact

#AsiaAssistance   #AAInternational   #GlobalSecure  # SelfDefense #BreakAwaySkills #DutyOfCare
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Consultancy Services (Global Secure)
AA has developed core services such as Medical and Security Assistance over the years, however many people don't realise that there are many other consultancy based services available to clients that can benefit travellers, staff and organisations in the provision of Safety, Security and Duty of Care.

AA Security Consultancy services have been built over a period of 15 years and are provided by a team of highly trained experts in their v...arious fields of expertise such as Crisis management, Maritime Security, Security Audits and Business Continuity.

Crisis Management:
Plan Review
Plan composition
Media spokesperson training
Policy implementation
Plan and Team testing

Hostile environment
Kidnap prevention
Travel security awareness
Female specific security awareness
Kidnap for Ransom and Extortion:
Experienced negotiators
Retainer type basis
Ransom Payment Cover

Risk Assessments:
Security Risk and Threat Assessments
Corporate and or high net worth individuals
Country/City specific
Executive Protection:
Armed protection
Adhere to laws of the land
Armed vehicles and security drivers

Maritime and Offshore:
Ship and Platform Security presence

Pandemic Support
Technical Counter Surveillance Measures (Detection of clandestine eavesdropping equipment)
Penetration Testing (IT and Business Environment)

For more information about these consultancy services and how we can help your organisation provide better safety, security and Duty of Care to your staff please contact

#ConsultancyServices  #GlobalSecure #SecurityAssistance   #AsiaAssistance   #AAInternational  #CrisisManagement #Training #Kidnap #RiskAssessment #ExecutiveProtection #Safety #Security #DutyOfCare #PandemicSupport
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Round the clock & around the world, we're there for you
Asia's largest assistance company, providing medical, security and roadside assistance services globally.
Dedication towards quality and responsiveness as a local and global assistance provider
Company Overview
The AA Group (Asia Asistance & AA International) has over 15 years of experience providing 24/7 worldwide assistance services. AA have successfully developed solutions for major renowned companies and corporations around the world.

Round the clock and around the world we are there for you - Our corporate singature serves to remind us that this is our on-going dedication towards quality and responsiveness as a local and global assistance provider
AA operates a 24 hours state-of-the-art contact and control centers, manned by a teams of dedicated and knowledgeable personnel, providing practical answers and ever-present availability to meet the demanding needs of customers both locally and globally.

We are equipped to handle all aspects of emergencies, from logistics to technical, as well as medical and security with the efficiency and compassion that is essential in our line of business.

Part of the AXA Group.
Contact Information
Contact info
+603 7628 3888
Asia Assistance Network (M) Sdn Bhd AA One, No.1, Block N, Jaya One, 72A, Jalan Universiti 46200 Petaling Jaya, Selangor D. E., Malaysia