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Benchmark Transmission
Transmission Shop
Today 8:00 am – 5:30 pm
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2101 Ogletown Rd Newark, DE 19711
2101 Ogletown RoadUSDelawareNewark19711
(302) 368-4900benchmarkonline.biz
Transmission Shop, Truck Repair ShopToday 8:00 am – 5:30 pm
Monday 8:00 am – 5:30 pmTuesday 8:00 am – 5:30 pmWednesday 8:00 am – 5:30 pmThursday 8:00 am – 5:30 pmFriday 8:00 am – 5:30 pmSaturday 9:00 am – 12:00 amSunday Closed
Benchmark Transmission is a family-owned and operated automotive repair shop that specializes in the repair and service of automatic and manual transmissions for both domestic and import cars and trucks. Benchmark Transmission also offers a wide-range of services for clutches, driveshafts, differentials, and more. Our team is dedicated to making sure our customers leave happy and return to the roads of Delaware safely.
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"...recommend Benchmark for these reasons to anyone with a transmission problem."
"Excellent service, excellent price, I would absolutely recommend..."
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Beverly Blank
3 months ago
Our 13 year old Toyota Camry's transmission suddenly gave out last week. We looked in the AAA listing of approved repair shops for a transmission specialist and found Benchmark Transmission which is nearly 12 miles from our home. Checked out the Better Business website and found that Benchmark had an A+ rating. Had the car towed to Benchmark and later spoke with Dante Principe, Jr. (the owner) who was prompt and knowledgeable in assessing our car's transmission problem. Dante told us that the problem appeared to involve the gear train (a major repair) and proceeded to describe the approximate cost and number of days to rebuilt the transmission (specific parts had to be gotten). Given the age of the car, we decided not to repair the transmission, but instead to trade it in for a new car. Had the car been a newer model, we would have been quite comfortable having Benchmark make the necessary repairs given their track record and Dante Principe's honest and straight-forward approach to our problem. Benchmark guarantees it work. Given the vulnerable situation we were in with a sudden catastrophic event occurring in our 13 year old well-maintained car, Benchmark clearly presented all the options to us which enabled us to decide on a way forward. We would recommend Benchmark for these reasons to anyone with a transmission problem.
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Joshua Zajaczkowski
a year ago
I was having issues with my 2007 Hyundai Elantra where it was not shifting out of second gear. I looked up transmission shops near me and found that Benchmark Transmission had the top reviews. I called them and they asked me a couple questions about the problems I was having and then told me that I could drop it off the next day. Within two hours of dropping the car off Dante, the shop owner, called me to personally update me on the status of my car. Two hours after that received a call telling me they fixed it. Excellent service, excellent price, I would absolutely recommend Benchmark Transmission.
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Beth Weinman
5 years ago
These guys are great, and they really know what they're doing. If you decide to get any transmission work done, these guys are definitely worth it. They're really patient in breaking everything down for you, and they are truly invested in helping you make the best possible decision(s). After dealing with mechanics all over the US, I've got to say that these guys are some of my favorites. This place definitely comes with my top recommendation.
Response from the owner - 2 years ago
Thank's for taking the time to share a review of Benchmark Transmission! Customers like you are what help make us the leading choice for transmission repair in Delaware.
A Google User
3 years ago
I almost wondered if the owners had written these reviews because they were so positive -- but they deserve every bit of praise they've gotten. Dante took the time to refer me to the most appropriate places for additional service (beyond transmission) I needed as well. I can't say enough about how impressive Dante and Benchmark are. Wow.....
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John Schelich
a year ago
I highly recommend Dante and Benchmark Transmission. Dante worked on my '09 Corolla's transmission at the end of last year. When he realized the work to be performed could only be done by the dealership, he was immediately up front about that. I was really impressed that Dante insisted that I stay in touch with him on the results of the dealership's work. But I was doubly impressed, when he took the time to call the dealership on my behalf when I was unsatisfied with the dealership's results, as well as the dealership's response to my follow-up. Because of this, the dealership's follow-up work was satisfactory, and I owe it all to his efforts: above and beyond what could have been expected. It is not easy to find a trustworthy specialist when it comes to your car. But Dante Principe and his team at Benchmark are definitely someone you can trust.
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Rodney Barber
2 years ago
There was no SUPERIOR button so I had to choose Excellent... For starters I had my rear rebuilt on my K1500 Suburban and its never rode this smooth ever. Rear is quiet and doesn't miss a beat. This is a real business. I never thought I would say this but I cant wait till my transmission goes bad so they can rebuild that also!!! lol BIG THANK YOU FROM PHILADELPHIA
A Google User
3 years ago
I have brought 3 cars to Benchmark over the last 20 years and Dante has been nothing less than professional and accommodating. I've never had a problem with their work and their prices were more than competitive. The work was done properly, on time and on budget. I have also recommended several friends and business associates to Benchmark as well. From what they've said, they had similar experiences to mine. A first-rate well run organization. I highly recommend them. **UPDATE** 5/12/12 Had a minor problem for the first time in over 20 years. Issue was rectified AT NO CHARGE in one day. Service beyond compare! I really cannot speak highly enough of them. *******************
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A Google User
5 years ago
I own 4 vehicles, 3 Ford Explorers (92, 93, 95) and a 99 Subaru Legacy. I can't even begin to describe the way I feel about not only the quality of service that I have recieved from Benchmark over the years, but more importantly the friendliness of Dante himself in doing so. I have had to have transmission work of all sorts on each one of my old vehicles over the past 10 years for one reason or another, and in every instance I have received what I considered to be the best service around, at the fairest price possible, and in the most timely of manner. I would recommend anyone to Benchmark, to me you just can't go wrong.
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Benchmark Transmission

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First heat wave for 2015, Call us for service before a failure
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Summer is coming check us out at newark and Middletown shops for specials.  The heat is here.
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Benchmark Transmission

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Benchmark is pleased to announce the addition of a new page in our website that lists various questions our transmission specialists are asked by our customers about transmission repair!
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Benchmark Transmission

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4x4 working . give us a call before it snows
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New specials on web site for Spring
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Benchmark Transmission wishes all our customers a Happy Thanksgiving!
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Benchmark Transmission

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We are running specials on Honda and Acura Transmission overhauls. Updates that we perform are above what you find in stock factory rebuilds from Honda/Acura. Contact center closest to you for more details
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