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Kent Davis
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Kent Davis

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I think the M8 would be awesome!  WOOT! for your videos!
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Kent Davis

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Tgif and happy birthday to my niece Kira

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Kent Davis

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gy3y u2po
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Kent Davis

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We rented a truck to move over a weekend. First, they rented us a defective truck. The pull out ramp had one side broken. We first noticed this when we tried to pull it out the first time. By the time we were done, we had to literally get underneath the truck and inch by inch put the ramp back under the truck. When we returned the to get our deposit back the guy told my wife, "Oh, I see the OTHER SIDE FINALLY BROKE!" Meaning to me that he knew he rented us a broken truck to begin with! Wow! Isn't that nice customer service! We turned in the truck on a Sunday evening as instructed. On Monday, we get back the part of the deposit and an itemized bill of sale. As we look over it when we get home, we notice that it has a $10.00 charge for "Cleaning of the truck". Now, we made sure the truck was clean inside and out, so I called to inquire as to why there was this charge on our bill and this is what I was told: (no kidding and this is not a lie) "Well, we did not like where you parked the truck. We had to come into the shop last night and we noticed you parked it in the back and it inconvenienced us, so that is why we charged you the $10 fee!" Enough said... I would advice going somewhere else where they care enough about you to give you equipment that works and they do not make unnecessary charges to you for silly things just to make extra money in the hopes you won't look at your bill. This place is a joke and they give Budget a bad name! BTW: I called Budget corporate and filed a complaint and they are giving me my $10 back. They were embarrassed!
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Public - 4 years ago
reviewed 4 years ago
1 review
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