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Greg Meyer
Worked at Salesforce.com
Attended University of Washington
Lives in Seattle, WA
1,603 followers|39,153 views
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Greg Meyer

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Thinking of offering amazing #custserv for your business in 2015? You might want to read this.
photo by https://www.flickr.com/photos/evilerin/3152173431 Who will be successful as a community manager? I love coming across new community managers who say, "I guess I've been doing this my whole life." It's a light bulb that goes off in them and they're excited for the rest of their career to get started. -Jenn P. Many brands are searching right now for a community manager and it's hard to know what sort of person will be successful in ...
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A nice catch - spider's web at magic hour, highlighted by the almost-sunset.
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Want to make a perfect Espresso? David Lebovitz can help http://buff.ly/PEne7K
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Who says weather forecasters don't have a sense of humor? (Read it and see)
Tropical Storm KIRK. ZCZC MIATCDAT1 ALL TTAA00 KNHC DDHHMM TROPICAL STORM KIRK DISCUSSION NUMBER 20 NWS NATIONAL HURRICANE CENTER MIAMI FL AL112012 1100 AM AST SUN SEP 02 2012 KIRK IS NOT EXPECTED TO ...
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How to make All. the Coffee. Things.

An infographic or compendium to the love of #coffee  
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What's it like being a political cartoonist during election season? Thoughts from Tony Auth of the Philadelphia Inquirer.
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Have him in circles
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Greg Meyer

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I'm now at https://plus.google.com/+GregMeyer - find me over there ;)
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Do customers really want more choice, or do they just ask for it?
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Some suggestions for writing a great email to your customer. What tips would you add?
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repeat after me, "undo send ... is my friend"
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Success in an Agile Marketing project looks like "spreading an ideavirus." It's really a change management project in disguise.
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Do you think businesses will use Enterprise G+? And will it displace or augment existing tools?
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Love this idea from Customer Dev Labs about building credibility by asking potential customers what they think: http://customerdevlabs.com/2012/08/28/help-investors-believe-you-show-them-customer-quotes/
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Have him in circles
1,603 people
Jitu Dabhi's profile photo
Andrea Scarpetta (garethjax)'s profile photo
Mori Sihombing's profile photo
Terrance DJ Bay Long's profile photo
Michael Zaidan's profile photo
Nicholas Skytland's profile photo
Vamsi Gopal's profile photo
Steve Richards's profile photo
Cj Gorelik's profile photo
Work
Occupation
Professional Services/Client Services for SaaS Software Provider
Employment
  • Salesforce.com
    Manager, Customer WOW at Desk.com, 2011 - 2013
  • Assistly
    Director, Customer WOW, 2011 - 2011
  • Research In Motion
    Product Marketing Manager, 2011
  • Gist
    Customer Experience Manager, 2011
  • Expedia
  • T-Mobile
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Seattle, WA
Story
Tagline
Building and delivering "above and beyond" customer experiences. How can I help?
Introduction
Until Google Plus does a better job at allowing you to group accounts, I spend more time at Google Plus - Greg Meyer - say hello there as well!

What’s a maven? According to wikipedia, it’s “a trusted expert in a particular field, who seeks to pass knowledge on to others.” I try to live up to that definition with the goal of finding and providing useful information.

I delight customers and offer awesomely responsive customer service by providing cross-channel support and solve problems creatively. Need a "MacGyver" solution or a fully-baked business plan? I can do both.

I have 10+ years of experience in Technology Management and Leadership, an MBA and participation in multiple startups. I have a consistent record of developing IT and CRM/KM solutions that produce quantifiable results and have produced measurable performance improvement for global call center teams. I've also built sizable LinkedIn groups, one of which currently has over 4000 members.

Alum of Williams College, University of Washington, and Brandeis University
Education
  • University of Washington
    MBA, Technology Management
  • Brandeis University
    MA, History
  • Williams College
    BA, History and Studio Art
Basic Information
Gender
Male