Awesome interview at this month's Wired with Clayton Christensen, Harvard Business School professor and author of The Innovator’s Dilemma :
"Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from."
"If you had to list some industries right now that are either in a state of disruptive crisis or will be soon, what would they be?
Christensen: Journalism, certainly, and publishing broadly. Anything supported by advertising. That all of this is being disrupted is now beyond question. And then I think higher education is just on the edge of the crevasse. Generally, universities are doing very well financially, so they don’t feel from the data that their world is going to collapse. But I think even five years from now these enterprises are going to be in real trouble."http://www.wired.com/business/2013/02/mf-clayton-christensen-wants-to-transform-capitalism/all/