Payless Car Rental
5309 McCoy Rd, Orlando, FL 32812
After booking my rental car from Orlando Airport, I am called the location directly and asked what the total needed on my credit card would be . I was told $350 would be all I needed. Upon arrival in Orlando, "John" proceeded be overly friendly and tell me stories I could care less about but I was polite and listened. After declining an upgrade 3 times he then tried to push the added insurance coverage and advance purchase of a full tank of gas. When I declined those and told him my credit card rewards covered the insurance, my needed credit card amount went to $448. I told him I called and confirmed the $350 amount and was told he would call me a cab. Because I only had approx. $400 on that particular card and could not put the added charge on another card, my rental went from $99.78 to $184,almost double and my wife and I were treated by John rudely. Never will I rent from Payless again.
Quality Poor - Fair