Response from the owner - 5 months ago
It wasn't until then that we were aware of reviews on this page. A customer brought it to our attention, and at that point we responded. We apologize that it wasn't as timely as we would have liked, but with so many places online people can leave comments, it's very difficult to keep up with every one of them. We hope at last by finally addressing issues, even long after the fact, we can still right the wrongs.