Response from the owner - 2 months ago
The wonderful thing about Google reviews is that anyone can write anything about any business in attempt to prop that business up or try to bring it down. This individual like others in the past tried to hold us hostage for cash and if we didn't pay him "cash" he would make up a negative review and post it. He even gave us a deadline "or else"
We were told that he wanted a partial refund in "cash" for a visit a week earlier. He claimed that he was overcharged, and only a week after, discovered it. The problem is, he paid by credit card not "cash" and verified the amount he was paying, twice, before he entered his own credit card pin number and processed the transaction himself on the credit card terminal.
When we said said it would be NO PROBLEM to provide a refund to his credit card when he provided the itemized receipt he said he had lost it and all he had was a credit card statement showing the amount he paid. At Paintball Nation, we don't collect and save personal information or data about customers so without the receipt we're unable to verify what he was charged with and neither could he. He just "thought" he was charged too much and demanding half back in "cash"