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Allan Ung
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Allan Ung

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::: Health Sciences Authority Launches 5S & Visual Management Workshops for the Blood Services Group to Enhance Public Health and Safety (Mar-Apr 2015) :::

The Health Sciences Authority (HSA) is a multidisciplinary scientific and regulatory agency that serves to protect and advance national health and safety, and is organized into three main groups - the Health Products Regulation Group, the Blood Services Group, and the Applied Sciences Group. In keeping with its vision is to be the leading innovative authority protecting and advancing national health and safety, HSA has partnered with Operational Excellence Consulting to equip some 150 managers and staff of the Blood Services Group with 5S and visual management knowledge and skills so as to enhance the nation’s blood supply by ensuring a safe and adequate blood supply for public and private hospitals. The 5 classes of workshop were delivered from 16 March to 13 April 2015.
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::: Health Sciences Authority Launches 5S & Visual Management Workshops for the Blood Services Group to Enhance Public Health and Safety (Mar-May 2015) :::

The Health Sciences Authority (HSA) is a multidisciplinary scientific and regulatory agency that serves to protect and advance national health and safety, and is organized into three main groups - the Health Products Regulation Group, the Blood Services Group, and the Applied Sciences Group. In keeping with its vision is to be the leading innovative authority protecting and advancing national health and safety, HSA has partnered with Operational Excellence Consulting to equip managers and staff of the Blood Services Group with 5S and visual management knowledge and skills so as to enhance the nation’s blood supply by ensuring a safe and adequate blood supply for public and private hospitals. The 5 classes of workshop (with an optional 6th) will be delivered from March to May 2015.
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:: Change Management Models by Operational Excellence Consulting ::

http://www.slideshare.net/oeconsulting/change-management-models-by-operational-excellence-consulting
This presentation is a collection of PowerPoint diagrams and templates used to convey 24 different Change Management models and frameworks. INCLUDED MODELS/FRAMEWORKS: 1. The Change Curve Model 2. Bridges' Transition Model 3. Lewin's Three Stage Change Model 4. Impact Analysis 5. Leavitt's Diamond 6. The Burke-Litwin Change Model 7. The McKinsey 7S Framework 8. The ADKAR Change Model 9. Kotter's Eight Phases of Change 10. The Training Needs Analy...
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:::  NileDutch Singapore Shares Lean Thinking Concepts and Applications with Corporate Executives and Partners/Agents (22-23 Jan 2015) :::
 
NileDutch is one of the top 25 largest container shipping companies in the world.  Its business is uniquely focused on the links between Africa and the rest of the world, supporting companies as they discover the opportunities the African continent offers. Since kicking off the Lean initiative in October 2013, NileDutch Singapore has implemented two projects which have achieved significant benefits.  One of the projects which focused on container logistics efficiency has achieved over $2 million USD in cost savings.  Encouraged by the success, the company has once again engaged Operational Excellence Consulting to share Lean Thinking concepts and applications with its key corporate executives, new hires as well as its valued partners/agents with the aim of developing collaborative opportunities in Lean to benefit all stakeholders. 
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ISO 27001 is an international standard designed and formulated to help create a robust information security management system (ISMS). An ISMS is a systematic approach to managing sensitive company information so that it remains secure. This briefing material is designed for organizations who are embarking on ISO 27001 implementation and needs to create awareness of information security among its employees. This presentation is fully editable and ...
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Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance. BPR may be the answer to organizations who are expecting results over and beyond what continuous improvement techniques can offer. Companies that have successfully reengineered are Ford, Bell Atlantic, Mutual Benefit Insurance and Xerox among other...
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::: G2C Office of the Royal Government of Bhutan Develops TQM Implementation Capability to Enhance Public Service Delivery (9-12 March 2015 @ Bayview Hotel Singapore) :::

The Government to Citizen (G2C) Office of the Royal Government of Bhutan is a direct function under the Prime Minister's Office. Its main mandate is to spearhead all public service delivery initiative in Bhutan. The G2C Office is interested to acquire in-depth knowledge and develop application capability in the Total Quality Management (TQM) domain in order to enhance service delivery and improve on the service standards. To this end, it has appointed Operational Excellence Consulting to design and deliver a TQM workshop on service delivery for a group of mid-senior level executives from the G2C Office and other Government Agencies.
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For the second year running, our Operational Excellence Consulting's contents are among the top 5% most-viewed on Slideshare! Many thanks for your support. 

Visit Slideshare: http://www.slideshare.net/oeconsulting/
Visit our website: http://www.oeconsulting.com.sg/
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:: Leadership & Motivation Theories by Operational Excellence Consulting :: 

http://www.slideshare.net/oeconsulting/leadership-motivation-theories-by-operational-excellence-consulting
This presentation is a compilation of PowerPoint descriptions and diagrams used to convey 30+ different leadership and motivation theories and models. INCLUDED LEADERSHIP MODELS/PHILOSOPHIES/STYLES: 1. Carlyle & Galton Trait Theory 2. Ralph Stogdill Trait Theory 3. Kouzes & Posner Trait Theory 4. Douglas McGregor's XY Theory 5. Blake-Mouton's Managerial Grid 6. Kurt-Lewin's Three Styles Model 7. Bolman & Deal's Four Frame Model 8. Fiedler's Conti...
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:: Value Stream Mapping Project Template  ::

Value stream mapping is a practical and highly effective way to learn to see and resolve disconnects, redundancies, and gaps in how work gets done. 

This VSM project template helps you and your project team to put together a "storyboard" for effective presentation to your key stakeholders. It includes four key phases: 

1) Define and pick product/service family 
2) Create a current state map 
3) Develop a future state map 
4) Develop an implementation plan 

http://www.slideshare.net/oeconsulting/value-stream-mapping-project-template-by-operational-excellence-consulting
Value stream mapping is a practical and highly effective way to learn to see and resolve disconnects, redundancies, and gaps in how work gets done. This VSM project template helps you and your project team to put together a "storyboard" for effective presentation to your key stakeholders. It includes four key phases: 1) Define and pick product/service family 2) Create a current state map 3) Develop a future state map 4) Develop an implementation ...
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Customer service is about how a company deals with its consumers before, during and after a purchase or use of a service. It is a series of activities designed to enhance the level of customer satisfaction - that is, the feeling that a product or service has met the customer expectation. A combination of knowledge, attitude, techniques and skills are essential for the customer service professional to provide a holistic and quality customer experi...
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Operational Excellence Consulting - Empowering Sustainable Change
Introduction
Operational Excellence Consulting (OEC) is a management training and consultancy firm that assists organizations in improving business performance and effectiveness using Lean methodologies.

The firm’s mission is to create business value for organizations through innovative operational excellence management training and consulting solutions.

OEC takes a unique “beyond the tools” approach to enable clients develop internal capabilities and cultural transformation to achieve sustainable world-class excellence and competitive advantage. For more information, please visit www.oeconsulting.com.sg

To find out more about Operational Excellence Consulting, please visit us at: http://www.oeconsulting.com.sg


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