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Med Center Mazda
Mazda Dealer
Today Closed
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80 Drivers Mart Way Pelham, AL 35124
80 Drivers Mart WayUSAlabamaPelham35124
(800) 749-0929medcentermazda.com
Mazda Dealer, Auto Repair Shop
Mazda Dealer
Auto Repair Shop
Car Dealer
Used Car Dealer
Today Closed
Sunday ClosedMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–8PMSaturday 9AM–7PM
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Review Summary
4.7
102 reviews
5 star
86 reviews
4 star
7 reviews
3 star
3 reviews
2 star
3 reviews
1 star
3 reviews
"That was the quickest (and most painless) car-buying experience ever!"
"Barry did everything he could to make this a stress free experience."
"Excellent, fast service from a friendly staff."
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Amanda Matthews
2 months ago
What a terrible experience!! After a few days of talks with the Salesman, Tom, my husband and I were under the impression that nothing was wrong with the car and it would be clean and ready to go on the day we scheduled to pick it up. My husband drove 6 hours to pick up the vehicle. It was dirty, had a ding in the back, was missing the spare tire cover, and the console was broken!! We were not told about any of these things. After 3 hours at the dealership my husband finally came home with the car, cleaned and new parts ordered. I would not recommend this dealership. I do love the car we chose, but I regret that we were not given full disclosure about the vehicle and wonder what other information the dealership might have withheld from us.
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Response from the owner - 2 months ago
Amanda, thank you for the honest review. You are absolutely correct. We failed you in this case. The salesperson was told to walk around the car while on the phone with you and describe any and all dings, dents, issues, etc. That was not done as requested and as a result, your husband drove several hours to get here, only to be disappointed. For that we are truly sorry. That is not how we do business and your experience is certainly not what we wanted. Two of the parts/accessories promised are here. When we get the last part, we will overnight them to you.
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Kay Stephens
2 months ago
We wanted to buy our granddaughter a car. We came onto the lot, parked, got out...our granddaughter walked straight to this beautiful little Mazda 3 CXR. A sales guy came right out, Brian Stevenson, and asked if he could help us...I said I want to buy a car today and as quickly as possible. (We only had a short while to get this done due to full schedules). He said he would help us move through the process expediently. He went with our granddaughter to test drive the CXR, and then we went straight in to his area and got all the paperwork done within minutes. Then we were processed on through the financial part in short time, and we drove off happy and excited with the car...all within a couple of hours! Brian was knowledgeable, respectful, and very personable. He did not push us in any way, but guided us through to a successful transaction. All the people we interacted with were very nice. By the way, she loves the car.
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Response from the owner - 2 months ago
Thank you for the great review Kay. We truly appreciate your business and look forward to seeing your granddaughter in a few months for her first oil change.
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Brian Wright
3 months ago
I'm not sure I'd ever use "Truly Exceptional" to describe anything in any review...a bit over the top for an oil change don't ya think?? The staff was nice, the service was efficient and I am pleased. We even bought a car while there - so BOOM!!
Response from the owner - 3 months ago
BOOM, that's what I'm talking about. One of the best reviews I have seen yet. Getting an oil change is not very fun and/or "exceptional". We are truly grateful for your business Brian and we look forward to earning it for years to come.
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Justin Rogers
2 weeks ago
A great dealership filled with friendly and helpful staff. I like to wait while my car is serviced because of the cozy waiting area and free popcorn and hot chocolate.
Response from the owner - 5 months ago
Thank you for the 5 star review.
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D. Woolard
2 months ago
Our sales rep was Ed. He represented Med Center Mazda in a most professionable manor. I would highly recommend him and your company to anyone. Alan, your finance rep was exceptional. This purchase was my third from you, beginning at the old location downtown and the service department has always been great. Thank you for your service. David
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Vanessa Johnston
4 months ago
I love my new car!! I was so pleased with Mr. Bill my salesman. Everyone went out of their way to make sure my kids and I were comfortable while we were waiting. Definitely exceeded my expectations plus some. Thank y'all again for everything. 💙💜💛❤
Response from the owner - 3 months ago
Thank you so much for the excellent review Vanessa. We are excited to have you as part of the Med Center family.
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Freddie Delchamps
3 months ago
Everything I have done here so far (trading in an old car, buying a new one, and service appointments) has gone swimmingly. Great and helpful staff, quick and knowledgeable service department, sales guys are helpful but not pushy.
Response from the owner - 3 months ago
Thank you Freddie for the kind words. This is the exact atmosphere we want to create for all of our customers. Thank you for your business. We look forward to seeing you again soon.
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Alex Hilley
4 months ago
Bought a used car with an extended warranty. Came back a month later for service and they told me it needed $1500 worth of repairs. None of it covered by warranty. Serious repairs mind you. After communicating with management, they took care of all the problems and more at no charge. My 11 year old vehicle now runs great. I'm satisfied. Bim Songer particularly did great work. I appreciate all the work they put in, my only criticism would be that they have better communication between their service side and their sales side. This could be fixed with a better software system.
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Response from the owner - 3 months ago
Thank you Alex. We had to fight to get this vehicle running properly. We thank you for your patience and suggestion regarding communication between sales and service. We will do much better with that in the future.

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"A great dealership filled with friendly and helpful staff. I like to wait while my car is serviced because of the cozy waiting area and free popcorn and hot chocolate."- Justin Rogers

Thank you for the great #review, Justin!
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Get the first look and feedback for the 2017 Mazda 3 & 6!
We went to Mazda's R&D labs in Irvine, Calif. to check out the 2017 Mazda 3 and 2017 Mazda 6.
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It's #rotary  time! #Mazda  
​The 767B may be the predecessor of the 787B, ​but it still sounds like a rotary beast.​
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Happy #Tuesday Folks!
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Diesel is still a go! #Mazda  
While diesel-powered Mazdas haven't made a U.S. debut yet, the automaker still plans on offering them stateside.
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Even the professional athlete @thoroughbred_fred with millions of dollars knows where it's at! #Mazda  
Dallas Cowboys running back Alfred Morris drives a 1991 Mazda sedan that he bought from his pastor back in college at Florida Atlantic University.
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Browse our huge selection of vehicles here in #Pelham#Alabama   #Mazda  
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We can't wait to get our first delivery of these one day! #Mazda  
SPIED On The STREET! Next-Gen Mazda CX-5 Caught In SoCal For The FIRST Time
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Look at this monster! #Mazda   #MX5  
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Carmaker is working on cheaper forms of the wonder material.
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See how the #Mazda predictive i-ACTIV AWD® system can help keep you connected to the road, even in the most extreme of conditions.
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