Lane Becker is co-founder and President of Get Satisfaction, a web startup dedicated to fostering new methods of communication and collaboration between companies and their customers.
Previously, Lane was co-founder of Adaptive Path, a user experience strategy, research, and design consultancy, known for, among other things, coining the technology terms "blog" (thanks to his partner Peter) and "ajax" (thanks to his partner Jesse.) While with Adaptive Path, Lane ran the consulting business and, as the creator of the New Ventures program, developed strategic partnerships with early-stage startup companies to provide them with long-term support for their product development, design, and launch strategies.
As a consultant specializing in organizational strategy and team development, Lane has worked with companies as varied as NPR, PBS, Princess Cruises, McGraw-Hill, the National Gallery of Art, and the United Nations. As a speaker, Lane has provided training and direction to numerous organizations, including Sun Microsystems, the Bank of America, The Washington Post, Visa, and Cathay Pacific Airlines, as well as speaking at conferences such as O'Reilly's Open Source Conferences, the University of California at Berkeley's Haas School of Business >Play conference, and South by Southwest Interactive.