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Simpson Buick GMC of Buena Park
Car Dealer
Today 8:00 am – 9:00 pm
5 followers|403,725 views
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Buick looks toward the future with its luxurious Avenir concept. Check it out now:
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During Military Appreciation Month, we're proud to extend our military discount to active duty, reserves, veterans, retirees and their spouses:
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The 2015 GMC Sierra makes the hard work easy!
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The Buick Regal GS is “a pleasure to drive” from Business Insider, read their review:
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The GMC Canyon receives top awards! Read how the mid-size truck is making its mark:
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The winner of the Midsize Truck Challenge is….the GMC Canyon! Learn more about its big “W”:
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Come experience an incredible car buying experience at a 2015 Five Star Dealer winner from Edmunds!
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Add luxury to your drive with the 2015 Buick lineup! Find yours today: http://bit.ly/1PH7zmh
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I have a 2012 Yukon Denali, loaded 6.2, purchased at Simpson.  I drive out of my way from South Orange County to come to Simpson.  I bought a quality vehicle because I wanted a quality vehicle.  For the most part, I am quite pleased with it.  My last few purchases have been GM vehicles.  
I am however, quite disappointed that after only 40,000 miles the rear supports for the back hatch failed.  In my opinion, this is either poor quality craftsmanship from GM or, more likely, poor sourcing of parts.  I believe both of these issues should be honored by GM outside of the warranty period at least to what is reasonable.  In my opinion, if I should reasonably expect these kinds of things to wear in 40,000 miles, then I have to question the quality or sourcing and thus my future GM vehicle purchase decisions.  For the record, my truck is a family SUV, not anything subjected to more than an occasional home depot run or grocery carrying.  This is a $60,000 vehicle with very light usage – these should not wear out in 40,000 miles.  
The dealership was fine, the people were nice, and I really have no complaints about the dealership at large.  They did say they made an adjustment to the labor but I still had to pay $159 dollars to have them replaced.  I'm sorry, and disappointed, but if GM is telling me this is 'normal', then my position is this level of quality and honor is unacceptable.  It's not the end of the world and I may or may not buy future GM vehicles but I was aggravated enough by it that I wanted to make sure someone at least knew how my family felt and have the opportunity to handle differently for future customers.  

Thank You , 

Johnny Bryant
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Simpson Buick GMC is your source for all your auto service! Take advantage of our offers: http://bit.ly/1CnGsvB
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The all-new GMC Canyon features a professional grade interior. See what’s inside for yourself:
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Luxury meets versatility! Explore a current internet special on this Buick Enclave today:
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Contact Information
Map of the business location
6600 Auto Center Dr Buena Park, CA 90621
6600 Auto Center DriveUSCaliforniaBuena Park90621
Car DealerToday 8:00 am – 9:00 pm
Monday 7:00 am – 9:00 pmTuesday 7:00 am – 9:00 pmWednesday 7:00 am – 9:00 pmThursday 7:00 am – 9:00 pmFriday 7:00 am – 9:00 pmSaturday 8:00 am – 9:00 pmSunday 10:00 am – 8:00 pm
Family owned and operated since 1951, Simpson Buick GMC of Buena Park sells new and used Buick and GMC vehicles. We are the #1 Buick GMC Dealer in Orange County.
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Have them in circles
5 people
Travis Langness's profile photo
Buena Park Car Title Loans's profile photo
Chris Alvarez's profile photo
New Day Credit Repair's profile photo
Safety First Locksmith's profile photo
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Review Summary
4.7
25 reviews
5 star
23 reviews
4 star
No reviews
3 star
No reviews
2 star
1 review
1 star
1 review
"I will definitely return to Simpson Buick Gmc."
8 reviewers
"Very female friendly, Waiting room is clean."
"My Service Advisor is Mundo who did an excellent job!"
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All reviews
Oscar Diaz
2 months ago
MR TED DIESEL IS THE BEST OF THE BEST HE SHOULD RUN FOR STATE GOVERNOR IM SURE HE WOULD WIN. THE REST OF THE CREW IN FRONT ARE AMAZING. ALL THE MECHANICS ARE TOP NOTCH. MY HAT IS OFF TO ERIK THE MECHANIC HIS KNOWLEDGE IS EXCEPTIONAL. I WOULD RECOMEND SIMPSON BUICK OF BUENA PARK TO ALL MY FAMILY AND FRIENDS. THANK YOU GUYS.
Response from the owner - 2 months ago
Oscar, thank you for writing this fantastic review and giving our dealership such an excellent star-rating. It is great to hear that Ted and our team were able to provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Also, check back for special offers and updates as we regularly post these on our Google+ page. Jay Malloy – jmalloy@simpsongm.com
Minsun Suh
9 months ago
Leased Buick Encore 2014 last week. I was very impressed by their competitive offer and service comparing to other dealerships. Thanks to Ali and John. I shopped a lot for compact SUV including Toyota, Honda, Ford, Kia.... and finally ended up with Encore. It has good gas consumption, fun to drive, comfortable and quiet. This car and the service of Simpson Buick made me valued when I am with Encore.
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Mary P
8 months ago
OMG, I was thoroughly impressed with the service! I called to get appointment same day (9/4/14), I dropped off my car, they immediately began work, repaired it and washed the car! My Service Advisor is Mundo who did an excellent job! He was patient and friendly! Called me when he said he would and I highly recommend Simpson Buick to everyone!
Sharon Maxwell-Tipping
a year ago
It was time, as our OnStar reminder indicated, to take our 2013 Buick Encore in for the 5k mile service. Making the appointment for service was done over the web and when we arrived, we were greeted by James Simpson our service rep. In less than the time it took for us to have breakfast, the car was serviced (lube, oil change and tires rotated)and washed (I love that I get the car back washed!). Smiles all around and our Encore is ready to go. We love seeing our car on the dinosaur commercials! We are seniors and would recommend this for active adults who want style, a car with power and comfort!!
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Alan M
a month ago
Greg and Ali were great to work with. Our Yukon XL Denali has been a great car for the entire family. Whether we are going to soccer, dance or camping it provides ample space along with luxury comforts. Thank you guy's!
Response from the owner - a month ago
Hi Alan and thank you for the great feedback! Greg and Ali are great assets and we're thankful to have them on our team. We appreciate your business and be sure to like us on Facebook and follow us on Twitter to catch great service specials! Clay Rear – crear@simpsongm.com
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Wayne Carberry
a month ago
I purchase a new vehicle from them great service they went above and beyond the sales people did not pressure me into buying this vehicle are highly recommend them to anyone that's looking for a new car
Response from the owner - a month ago
Wayne, thank you and congratulations on your new car! We're glad to hear that you felt the Simpson Buick GMC of Buena Park team went above and beyond to help out with your vehicle needs. Thank you again for your business and recommendation. Enjoy your new car! Jason Arvidson – jarvidson@simpsongm.com
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David Mitterbauer
a year ago
I came into the dealer to trade in my 2008 Toyota Tacoma PreRunner for a 2014 GMC Sierra SLE Crewcab. I found the exact model with the packages that I wanted, and even the exact color (Stealth Gray). With the help of Todd Fee and George Huegel, both the processing of the purchase as well as the trade-in of my toyota went extremely well. I am very grateful to the attentive nature of the staff members as well as their positive and friendly attitudes. This was the best experience that I've ever had in purchasing a vehicle.
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Debbie Turner
7 months ago
I have bought 3 cars from Simpson and will purchasing my 4th when the time comes. Keep up the great work all!