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Charles Byrne
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Charles Byrne

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Mrkitchen you ain't alone sears service is bad all over. 1 Month and two weeks later and they still haven't fixed
Our machine. They came 5 times. So I said enough and got put a new machine on credit from another
Business.
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Charles Byrne

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From each according to their gullibility to each according to their greed.
Sears no longer values their customers. They didn't value my purchase of a kenmore
Elite dishwasher by honoring their warranty and after 1 month 2 weeks without a dishwasher and 5 visits
And getting the run around by customer and no resolution from sears I bought a Bosch from a local
Retailer who does value my business. This was a very expensive lesson for us.
Sears no longer means quality and integrity. Don't do business with sears.
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Charles Byrne

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Stay away from sears they don't honor any warranty because they already have your money. 1 Month 2 weeks without a working
Appliance that was less than 2 years old. We paid 1000 dollars for the appliance. After 5 service visits and the runaround
From customer service we still don't have resolution. I bought new appliance from a local business. I will have spent over
2 grand because I dealt with sears and their bad customer service. They no longer value the paying customer.
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Charles Byrne

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Don't give Sears your money. They don't value their customers.
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Charles Byrne

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My experience with sears customer service for a kenmore elite dishwasher under warranty was
Contrary to good serivce. We have been without a dishwasher for 1 month 2 weeks.
After the 5th repair visit and many calls to sears support we still had no resolution so
I purchased from a local retailer. I will never buy from sears again.
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Charles Byrne

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Sears no longer values the customer. After 5 visits to repair a kenmore elite dishwasher we paid a grand for less than 2 years ago, it still
Doesn't work. It is under warranty. We have been given the run around by sears support and we have been without a dishwasher for
1 month 2 weeks. Today the repair guy (contracted by sears) asked if I wanted to order the part he replaced on his second visit.
Sears won't honor their warranty they cant fix the appliance nor will they replace or provide money for another. So I went to a local business and purchased a Bosch.

Overall including service plan, labor, and the dishwasher itself I have spent just under 2 grand. Don't do business with sears.
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