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IBM Rational Support

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From our blog: Passing multiple value selections in data-pull reports (for ClearQuest 8.0) http://ow.ly/2FIS74
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IBM Rational Support

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Scale Agile Development Using Mixed Tools via Rational Lifecycle Integration Adapters http://ow.ly/2FHqq2
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In case you missed it: IBM Rational products not subject to CVE-2014-0160 Heartbleed vulnerability http://www-01.ibm.com/support/docview.wss?uid=swg21670030
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IBM Rational Support

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New Downloads: Rational Asset Analyzer for System z Fix Pack 4 (6.1.0.4) for 6.1 http://ow.ly/2FAUD2
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IBM Rational Support

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Video: IBM Support Assistant 5.0 Team Server: Problem Determination Tools Overview http://ow.ly/2FAA1Y
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Jazz Team blog: JazzHub is now IBM DevOps Services! - JazzHub has a new name! The JazzHub of today began its life as an experimental development collaboration hub for academia and researchers, based on IBM’s Jazz technology. We learned a lot from that experience and since then we have re-implemented JazzHub in the cloud and opened it up to everyone. We integrated the ... Read more > http://ow.ly/2FHY8H
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IBM Rational Support

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From our blog: Error importing the license Activation kit for IBM Rational performance Tester (RPT) using Installation Manager on Red hat v6 http://ow.ly/2FGMtP
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FLASH: IBM Rational products are NOT subject to CVE-2014-0160 Heartbleed vulnerability http://www.ibm.com/support/docview.wss?uid=swg21670030
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IBM Rational Support

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New Downloads: Rational Asset Analyzer Fix Pack 4 (6.1.0.4) for 6.1 http://ow.ly/2FAUD1
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Jazz Team blog: OpenSSL Heartbleed Vulnerability Update - The Heartbleed bug is a worldwide security vulnerability affecting services with SSL/TLS encryption using the OpenSSL library. We have reviewed all the systems hosting jazz.net and JazzHub and would like to update you on the following actions that have been taken: All jazz.net and JazzHub systems have been patched. All IBM-owned SSL Certificates have been revoked and ... Read more > http://ow.ly/2FAusP
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Have them in circles
135 people
Erika Horrocks's profile photo
Padmaja Kunapareddy's profile photo
BERDAI OTHMANE's profile photo
Michael Erichsen's profile photo
Sera Lewis's profile photo
Martin Iddon's profile photo
Neal McKegney's profile photo
Daniel Toczala's profile photo
Ria Hyman's profile photo
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Delivering IBM Rational Support technical content one post at a time.
Introduction

IBM Rational Client Support content delivery coordinated by Jason O'Donnell and Matthew Quimby. We follow the IBM Social Computing Guidelines.

Mission
The intent of software support is to provide you with the quality software support and services content you need to solve or avoid issues. Our vision is to achieve a level of support excellence that exceeds your expectations and differentiates IBM in the marketplace by providing:

* Timeliness and Quality
* Rapid response to your requests
* Fast relief to high impact problems
* Timely problem resolution
* High quality fixes and information
* Up-to-date service and installation information

We are committed to achieving the highest level of customer satisfaction in the industry, with quality focused programs designed to provide services that enhance and maximize the use of IBM products. As your solutions partner, we are dedicated to enabling your success.