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VIP Tires & Service
Tire Shop
Today 7:30AM–6PM
7 followers|166,900 views
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4 West Rd Stratham, NH 03885
4 West RoadUSNew HampshireStratham03885
(603) 772-4178vipauto.com
Tire Shop, Auto Body Parts Supplier
Tire Shop
Auto Body Parts Supplier
Oil Change Service
Car Inspection Station
Brake Shop
Today 7:30AM–6PM
Thursday 7:30AM–6PMFriday 7:30AM–6PMSaturday 7:30AM–6PMSunday 9AM–4PMMonday 7:30AM–6PMTuesday 7:30AM–6PMWednesday 7:30AM–6PM
VIP Tires and Service is the auto center for car tires, truck tires, tire alignment, auto repair service, auto mechanics, inspections, auto brake service and more.
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Review Summary
4.7
67 reviews
5 star
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1 star
2 reviews
"Great service for over 10 years staff knows their stuff thanks vip!"
"Called all the local tire stores and VIP had the best price."
"I regularly get my oil change and tire rotations there."
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Jodi MacDormand's profile photo
Jodi MacDormand
a week ago
Stopped in last night to have my tire looked at, it was losing pressure. Thought it might be something in the tire or the bead seal. Got great customer service and made an appointment for noon the next day. Today I went in for my scheduled appointment and stood in the lobby for 20 mins before an employee came out to wait on me. I was told by the Auto Zone employee that they were probably all out smoking or something. When the VIP employee finally came out front, he was agitated, threw a box that had been delivered (while he was gone) onto the floor. Took my information and then told me to "to go sit down". Not "go have a seat" or "we have a waiting room right to your left" just "Go sit down". After about another 20 mins a woman employee approached me and told me that there was nothing they could do, the tire was dry-rotted and I would HAVE TO buy 4 new tires. She handed me an estimate for over $1,000! I asked her what was this, $1,000? And she said that was "worst case scenario". I told her that I did not like her approach, that she could have come and told me the problem FIRST and then ASK me if I would like her to do an estimate for tires. As I was getting in my truck I thought to check the tire pressure sensors and they couldn't even be bothered to put air in my tires! After I returned back to my office I looked up tires at their location and the most expensive tire was $249.99/each. Her estimate was for top of the line Michelins at $299.99/each, which I did not even find on their website. I then went to Town Fair Tire and found 4 tires, balance, tire disposal, tire insurance and an alignment for HALF of VIP's estimate! I will NOT do business w/ VIP EVER again!
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Deborah Wiggin's profile photo
Deborah Wiggin
a month ago
I recently visited your store for an oil change. The woman at the service desk was very pleasant and professional as was the technician who took my car in. There was no wait time, I was helped promptly. The entire experience was efficient and very positive. I will definitely be returning to VIP in Stratham.
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Peter Plumber
in the last week
Always excellent service. Prompt. Professional. Staff goes out of their way to insure customer satisfaction. You owe it to yourself (and your car) to visit them!
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Cammy Cunningham
a week ago
Convenient, friendly service. They ALWAYS call me first to discuss anything wrong with my car, provide the cost, and ask my permission to do the work. There are never any surprises at checkout.
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Laurie Anderson
a month ago
The 2/20/16 service of my Nissan Altima was exceptional. Jon and Justin were their usual helpful and outgoing selves. I was happy to hear the tie rod was still under warranty. Oh Jon - I resolved the truck lock issue by flipping the "valet" switch in the glove box. :)
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Julie Buckless
3 months ago
VIP in Stratham does a great job for me every time I visit. The staff is personable. Work is done quickly and finished on time. Price is reasonable. Suggestions made for future service without pressure.
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Marian LeBlanc
2 months ago
I went to VIP to get a sticker and the service was excellent. The staff were professional and pleasant. The man who helped us informed us about service rewards and was very helpful. I look forward to doing business with VIP for all my service needs. I am very impressed with the knowledge and service I received. I would recommend VIP in Stratham for all your service needs, oil changes, tires whatever you may need. They are there to help, and are very honest.
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Becky NH
9 months ago
I went in for my regular oil change plus your August special safety check/tire rotation, etc. A lady, Kat,greeted me and was very professional in addressing what I needed done. She later explained several indicated additional services (like a transmission flush). I needed to leave ASAP and made an appointment for next week. we have been long time customers of this VIP location and have noticed positive changes in management in the past year or so. We will continue to be regular customers.
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