There is a very heavy-set woman who works there. I don t know her name because whenever I tell anyone about her, they know exactly who I am talking about without a name. She is rude to myself, my fiance , and even my 4 YEAR OLD SON! The worst thing is that they had a woman with wonderful customer service skills but let her go for reasons that are none of my business. This woman I have had to deal with time and again is lazy and seems to get aggravated every single time she has to do work. She tried to force us to get an eye exam for my son because he will need one in a few months. I understand suggesting such a thing but, getting angry with me when I say no thankyou not at this time is ridiculous and inexcusable. Customer service is the most important thing to any business and her COMPLETE lack of people skills has made me NEVER want to return to this place. I will suggest to everyone I know that they do the same. I will take my business back to Sam s Club again, they cost me more but, I will gladly pay the money for the excellent treatment I receive there. If I could give this place zero stars, I would have. Terrible terrible, experience every time I ve had to deal with this woman.