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Jeff Moreau
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Jeff Moreau

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Hi, I'm having a problem with getting no sound. I have Realtek High Definition Audio on my computer that is using driver RTKVHD64.sys version 6.0.1.6196. I've downloaded the driver several times, but it keeps telling me that the problem is still there. I've also removed the Realtek component and reinstalled it. I've tried troubleshooting it, but in the end it will say try this or try that, but there is no real solution that will fix the problem. At first I thought it was the sound card, but doing a search I'm finding others having problems with it also. I did a driver scan and it is showing other Realtek items that are needing to be upgraded, but I have no guarantee that if I pay the $30.00 that the sound issues will be fixed. Any suggestions?
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Hello +Jeff Moreau

Can you answer the following questions:
What is the exact component name and version of your Realtek High Definition Audio?

Is the driver RTKVHD64.sys version 6.0.1.6196 the latest version?

"I've downloaded the driver several times, but it keeps telling me that the problem is still there." What do you mean by "telling me that the problem is still there"? Are you getting any error messages?

"I did a driver scan and it is showing other Realtek items that are needing to be upgraded" What other Realtek items need to be upgraded?
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