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Katie Kawiecki
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Since it's impossible to talk to a human on the phone, as previous reviewers also noted, can anyone tell me where to find information regarding Budget's company policy that prohits you from parking your own car overnight ANYWHERE on the premises? I am not suggesting this is an outlandish policy, but as a customer please tell me where I can find this information in the public domain. I live in Denver and booked a last minute rental for Memorial day weekend to drive up in the mountains. By myself (28 year old female) at 10pm, and these a**holes have the nerve to tell me they do not know where I can find information on their policy prohibiting overnight parking, and I need to go park at Walley World next door and walk over (again...female, by myself at night). He attempted a nice gesture by asking his manager if he could give me a ride back over. Manager said no. 1000+ empty parking spaces, and this is the sensible way to handle the situation? I disagree and quite honestly I felt incredibly uncomfortable with the entire situation. Here's the kicker: after I did as I was told and was finally driving safely away 8n my rental 2 hours later, the guy at the exit gate tells me there is free parking just right next door and I should have just parked over there. I was speechless. And honestly still trying to process the scary situation that this company put me in tonight. You should be ashamed.
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Public - 4 months ago
reviewed 4 months ago
1 review
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