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The Cheesecake Factory
American Restaurant$$
Today 11AM–11PM
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Fashion Place 6223 State St Murray, UT 84107
6223 State StreetUSUtahMurray84107
$$American Restaurant, Takeout Restaurant
American Restaurant
Takeout Restaurant
Dessert Restaurant
Catering
Today 11AM–11PM
Wednesday 11AM–11PMThursday 11AM–11PMFriday 11AM–12AMSaturday 11AM–12AMSunday 10AM–10PMMonday 11AM–11PMTuesday 11AM–11PM
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The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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Review Summary
3.4
111 reviews
5 star
35 reviews
4 star
25 reviews
3 star
19 reviews
2 star
17 reviews
1 star
15 reviews
American chain restaurant offering sizable portions from a vast menu including signature cheesecake- Google
"I ordered the Tomato Basil Pasta which was pretty good, I'd order it again."
"Waitress offers a free soup or salad."
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All reviews
Jaden Whetzel's profile photo
Jaden Whetzel
a month ago
The restaurant was very nice, and had very good service. They provide you with warm sour dough bread, wheat bread, and butter before your meal. There food is AMAZING and the meals come in very big portions. The food isn't too expensive. And hopefully you saved room for dessert because the cheese cake is AWESOME!
Tyler Whipple
2 months ago
If you want a place that is ALWAYS crowded, amplifies everyone's voice in the restaurant times 10, requires you to scream to the people across from you because they can't hear you otherwise...then this is your place. This was the first Cheesecake Factory location in Utah, until they finally built one in City Creek. My goodness though, what is wrong with Cheesecake Factory? When you have a place this crowded, why in the heck would they take so long to build different locations. I've probably been to this location 10 times and not once has it ever been not busy or loud. There is usually always a wait whether it's lunch or dinner. I think Cheesecake Factory would do better with crowd control if they built a few more locations. There food is decent, with one of the biggest menus you will probably ever see. I think it's 20 pages? The service could be better but that's mainly because the waiters have so many people to service. I imagine they can't get to everyone as quick as they would like.
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Chiaki Steadman
a month ago
They gave me a 40 minute wait time. It has been an hour and a half. Still waiting......... The hostess is moody as heck too. It's not so fun to wait this long with a 1 year old and an 8 month pregnant wife.
Aileen Rizzuto's profile photo
Aileen Rizzuto
5 months ago
We had a reservation for 5pm seemed like we were first in the door, place was empty. we took about 10min to order what we wanted,I swear other people came in ordered got there food and left and we were still sitting there. 50 min later we got our food, the meatloaf was terrible by the way. Now to be fair some people liked the food. I'll sum it up as slow service ,food is blah!long wait times, I'll give it a two star because I did like my 8$ small piece of cheesecake , servers like the tips but seldom check on you, I think I'm going to call it cheeseflake factory. I won't be returning!
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Jenna Paulsen
a month ago
We've been to the location a total of 6 times. Not one time have we been happy about the service. We understand this is a popular place, as this is only 1 of 2 locations in the Salt Lake Valley, but they never seem to step up the service. 1st visit: New to Utah, overcrowded, but understandable. Waited about a half hour for a table that are way too close to other tables. Literally bumping elbows. 20 minutes to wait for our food. Both my husband and I got food poisoning. 2nd/3rd visit: Tried for Sunday brunch. Less busy. Order still takes 20+ minutes. Waiter brings the wrong omelet out to my husband, waiter doesn't check on us until he's almost halfway through the meal. Asked if he wanted him to bring him the right one. 4th visit: I liked the Creme Brule French Toast enough to come back with my sister-in-law & brother-in-law for my birthday. The 3 of us all wanted the French Toast. They ran out of French Toast. How do you run out of one of the most popular brunch menu items?! Let alone French Toast. (Did I say French Toast enough?) 5th visit: Big party. Can't complain about this one. 6th visit (01/03/16): Today, and the reason I'm writing this review. Arrived at 6:40 PM. Waited 20 minutes to get seated (which was fine). Sat there for TEN MINUTES without a waitress even acknowledging our presence. Another couple gets seated to my right. Waitress IMMEDIATELY comes over and gets their drink order, then finally acknowledges us. Comes back with the table to my right's drinks. 15 minutes after we are seated, another couple seated to my left (different waiter). Couple to my left received their meals well before our table, and the table to my right. Table to my right receives their meals before us (note: ordered the same meal as one of the persons to my right). Our Waitress is very attentive to the patrons in the bar area, not the other 2 tables. 40 minutes past ordering, ask our Waitress where our meals are. Waitress offers a free soup or salad. No. We just want our meals. Manager comes by and apologizes and tells us our "ticket was lost". Comped our meal, which was greatly appreciated, but beside the point. Didn't expect to spend the majority of our evening (almost 2 hours) at The Cheesecake Factory. Not only that, but we had 3 couples/patrons around us apologize for them getting their meals a lot quicker than ours. So the service didn't go unnoticed in the least bit, nor did I voice our concerns until 40 minutes later, and the couple to my right apologized. Obviously not their fault. Good food, but very poor service. Very disappointed, yet I don't even know why we continue coming back. Hoping the service will get better I suppose. Good luck! (2 stars only for the fact that they comped our meal, otherwise would only be 1)
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Alex Davila
a month ago
Really amazing food and dessert. The cheesecake is especially good. It is a little crowded but you do not have to wait very long to be seated and the staff is very friendly.
Scot Sell
a month ago
Good food. Way to crowded. Not kid friendly
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Brice Brubaker
4 months ago
For starters, when we were seated, the plates provided us were dirty. We requested others, and one still came back dirty. We had eaten prior to going to the mall so we just ordered cheesecake. We were not greeted OR seated in a friendly manner, and once realizing that we only wanted drinks and dessert, our waitress was inattentive and mediocrely friendly. This has happened before, also. Such a shame, because the food its self is actually pretty good. I'd give the food a 3.5/4 but I'd give the service a 2.5.
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