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Vorderman Volkswagen
Volkswagen Dealer
Today 9:00 am – 5:00 pm
33 followers
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5811 Cross Creek Blvd Fort Wayne, IN 46818
5811 Cross Creek BoulevardUSIndianaFort Wayne46818
(260) 489-7900vordermanvw.com
Volkswagen Dealer, Used Car DealerToday 9:00 am – 5:00 pm
Monday 9:00 am – 8:00 pmTuesday 9:00 am – 8:00 pmWednesday 9:00 am – 6:00 pmThursday 9:00 am – 8:00 pmFriday 9:00 am – 6:00 pmSaturday 9:00 am – 5:00 pmSunday Closed
Vorderman Volkswagen is a Volkswagen dealership offering new, used and certified used Volkswagen vehicles for sale servicing the greater Fort Wayne Indiana area.  We also have a full scale service facility with a highly trained group of technicians.  (Three Master Certified Technicians as well as several other technicians on route to Master Certification)  Beyond Volkswagen sales and service, we offer a wide variety of nearly every used make and model for sale imaginable as well as service all makes and models.  Our store is built on a foundation of extraordinary teammates who aspire to always do the right thing and treat people with respect.  It is worth noting that our store is #1 in the region for customer satisfaction (CSI).   
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4.6
36 reviews
5 star
30 reviews
4 star
1 review
3 star
1 review
2 star
3 reviews
1 star
1 review
"Love them from sales to service."
"I recently had my jetta serviced at Vordermans."
"I was traveling to Ft Wayne on business and our VW needed an oil change."
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All reviews
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Matt Cressman
2 weeks ago
Had a very difficult (time sensitive) travel situation swiftly and effectively dealt with the fantastic service department at Vorderman. The customer service was exceptional, starting with Abbey and finishing with the crew that fixed my car. I feel very fortunate that my service issue happened in Fort Wayne, as I was treated very well and am confident that the repair was done properly and won't happen again. I would recommend Volderman VW to anyone who would like to feel like an appreciated customer.
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Christy Nunley
6 months ago
I worked with Caril and Naomi. I was doing my car search over the internet. Caril was very quick to follow up and continued to keep me in the loop about the car I had inquired about. Naomi was also very helpful and quick to respond even though I had several questions and requests during the process. The after sale follow up call is also a nice perk. After being rear ended and having my vehicle totaled, it was very nice to work with staff that was willing to help and get me back in a reliable vehicle quickly and efficiently. Thanks Caril and Naomi! ~ Lynette
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Jason Sattler
a year ago
I was traveling to Ft Wayne on business and our VW needed an oil change. I was impressed with the way they took care of me. In fact, Larry and his team did such a good job that I had some optional work done two weeks latter by them. Top rate crew! Old school service and customer care! I think I will still drive the 2.5 hours to let them work on the car. Yes, they are that good.
Tyler Wolfe
a year ago
We recently traded in our old vehicle for a Volkswagen Routan. It was the easiest, fastest experience we have ever been involved in at a car dealership. They were extremely friendly and receptive to what it was we were looking for both in financing and the vehicle itself. I would highly recommend anyone in the market for a Volkswagen to head to Vorderman's. Welcoming, non-pushy, expert service dept. They have my continued service!
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Ned Halimanovi
2 months ago
I was really hesitant on giving Vorderman a low rating because I usually like taking my car here. The staff is very knowledgeable and friendly and have always treated me well. I had taken my car in to get some repair work done due to a heavy oil leak I had, which was diagnosed and quoted by Larry on a previous visit. I had the issue diagnosed again, and the problem stemmed from a faulty vacuum pump. Larry had told me on my previous visit that the water pump needed replacing as soon as possible. I took this into serious consideration since the car had well over 100,000 miles. Larry and the head technician showed me the leak while the car was lifted, but I was quoted almost double the original amount for the repair. I decided to have maintenance work done on the vehicle per recommendation of the technician in hopes that the leak would stop that way, since neither he or Larry seemed to know exactly why there was an oil leak. Larry was trying to be very apologetic since the original quote he gave was a mistake he made. He kept telling me that he would "think it over". Not sure what that meant. I asked if my car would still get washed and vacuumed and Larry had confirmed that it was a standard procedure the service department performed whenever you took your vehicle in for service. So, I received a shuttle ride home from Bob, who was extremely nice, while my car was being worked on, and when I returned and paid my bill, I noticed the car was still dirty and not vacuumed. Larry seemed to be speechless and apologized once more. My car ended up getting washed when I informed one of the front desk guys. I was given some complimentary services for the mistake. I was really disappointed with this visit. I've never had any issues in the past and I hate giving negative reviews. I just wasn't expecting this from them. I left confused and without any real answers as to what I came in for, both regarding price and what actual work needed to be done. Oh well....there's always next time I guess.
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Lauren Rodgers
a month ago
Only place I will buy my cars. Love them from sales to service.
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Steve Carender
6 months ago
Excellent customer service and value. Great team work among all the staff we have worked with, and we will definitely be buying a car here in the future.
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Mike Bohde
8 months ago
Service department is excellent. I've taken them foul ups from other shops that they have promptly fixed.