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CloudCherry RealTime Customer Experience Management
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Happy International Women's Day to all the women around the world! #internationalwomensday   #womenpower   #womenempowerment  
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Thank you #Vistara for this sweet surprise. We devoured it like crazy!
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Must read folks!
Great customer service doesn’t mean saying “yes” to every request. It’s a little something more. It’s the personality you put into the experience.
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Thank you for sharing. Appreciate your comment!
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+Portea Medical Healthcare champs! Welcome to the world of Customer Delight. 
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6 Tips for Becoming a Real Customer Service Expert

When it comes to providing outstanding customer service, it’s the people who make all the difference. This article offers 6 actionable tips for becoming a real customer service expert – following them will help you and your team deliver exceptional service to your customers: #custservtips
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Is Net Promoter Score the ultimate metric to achieve customer centricity? Find out:
#NPS   #WordofMouth   #customer  
Although the Net Promoter Score is known for its simplicity in understanding the customer's perspective, is it the ultimate metric for companies to track?
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Lessons you can learn from Tobacco Companies about Marketing, Customer Experience and Sales:
#worldnotobaccoday   #custexp   #marketing   #tobacco  
On the eve of World No Tobacco Day, we take a closer look at how the tobacco industry has thrived by fighting against the odds for its survival.
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Customer experience is all the buzz. But what does it really mean? We asked the experts to give us a workable definition. This is what they gave us...
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Happy Easter everyone! May your day be blessed with full of joy and happiness. #HappyEaster #easter2016 #festive #joy  
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Happy Holi everyone! Add more vibe and color to your business this year and start delighting customers. #happyholi   #festivalseason   #festival  
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CloudCherry's Collections
Customer Experience Management
Customer Sentiment Mapping, Customer Experience Management, Customer Feedback collection, Helping Brands improve ROI, understand and delight customers.
Contact Information
+1 650 319 7359
Cloudcherry - From Customer Satisfaction to Customer Delight!
Cloudcherry is a Customer Experience Management platform that helps brands understand and delight customers in Real-Time. 

Some of our standout features include
1. Omnichannel customer experience management and Customer Sentiment Mapping
2. Drill down into Customer Insights and action steps to improve customer experience
3. Customer Delight Score - a unique score designed by Cloudcherry. 
4, Real-Time notifications, alerts and analytics to help brands stay proactive
Basic Information
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CloudCherry RealTime Customer Experience Management's +1's are the things they like, agree with, or want to recommend.
Enhancing Customer Experience through Text Analytics

Text analytics is an important facet of understanding consumer opinion. And we've come up with our own platform to quantify & analyze this o

Customer Sentiment Analysis Tools | CloudCherry

Do you know what your customers are actually saying about your brand? If you do, then do you understand what they are saying? And no, I’m no

Superstar guide to Customer Delight

What can brands from all over the world learn from Superstar Rajinikanth about Customer Delight and Brand Management?

The Evolution of Customer Experience in 2015

The key trends, challenges and investments from the last 12 months and how they will shape the CX landscape in 2016.

BVP as an Alternative to the MVP Lean Startup Technique

The Billable Viable Product model might be considered an alternative to Minimum Viable Product, but the market is actually telling us it mig

Customer Experience for the Healthcare Industry

Patients are customers as well! Here are some vital tips to improve Customer Experience in the Healthcare Industry.

Why customer data is important for a business? What can be done with it?...

Why Customer Data Is Important The Shift Of Focus There was time when customers had no choice on whom to deal with. Their choices were prett

Brands That Delight - Ola Cabs

During the heavy monsoon rains in Chennai, Ola Cabs did the city a huge favour by offering boat services, helping citizens commute the flood

Why Cloudcherry sold the BVP way

BVP - Billable Viable Product is the one thing Cloudcherry did different as a startup. Also, going BVP suited our philosophy as we had built