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Walmart Supercenter
Department Store$
Today Open 24 hours
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Contact Information
400 Park Plaza Dr Secaucus, NJ 07094
400 Park Plaza DrUSNJSecaucus07094
(201) 325-9280walmart.com
$Department Store, Pharmacy
Department Store
Pharmacy
Convenience Store
Home Goods Store
Photo Shop
Discount Store
Grocery Store
Today Open 24 hours
Monday Open 24 hoursTuesday Open 24 hoursWednesday Open 24 hoursThursday Open 24 hoursFriday Open 24 hoursSaturday Open 24 hoursSunday Open 24 hours
Visit your Secaucus Walmart store today 400 Park Pl. At Walmart, you'll always get Every Day Low Prices on a large selection of quality products. Save money, live better.
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Review Summary
3.4
74 reviews
5 star
29 reviews
4 star
10 reviews
3 star
14 reviews
2 star
5 reviews
1 star
16 reviews
People talk about vision center, cell phones, clothing stores, garden center and general merchandise
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Sarah O's profile photo
Sarah O
reviewed a month ago
This place is horrible. I was shocked by how terrible the customer service was. I went up to the person at the register in electronics asking for help and was greeted by a man who was immediately rude and acted like he couldn't be bothered by my questions, tried to pawn me off on someone else, and then told me the wrong information. Having worked in retail, I was really unhappy with the service, and will never ever ever ever return here or any other walmart. I purchased at best buy instead.
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E. Berry's profile photo
E. Berry
reviewed 5 months ago
Unlike other locations I have visited, this one is always overcrowded and cluttered. I can understand how it would be difficult to keep things tidy when you have so many customers, but management has to find a way to keep the place more organized. If you want to go in and out for a few items, you are out of luck. The checkout process literally takes over an hour during peak times, unless you visit very early in the morning or overnight, since it is open 24 hours. The bright side is that this place is huge and it is very unlikely to not find what you are looking for. Of course, it is Walmart after all, so expect to pay practically nothing. Seriously, the one good thing I can say is that with $100 I have an entire cart full to the top and overflowing with items. There is also a McDonald's on the premises.
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Brian L's profile photo
Brian L
reviewed 4 months ago
I used to be a huge fan of this Walmart, but somehow after they remodeled, a lot of their prices went up. They used to offer some of the cheapest prices but since I returned recently, I find a lot more affordable prices locally in NYC. Overall, this place is huge and convenient to get everything you need in one stop. They have a nice layout and offer lots of products. I'm not a huge fan of their checkout lines since they sometimes move slowly and they don't have a lot of space; some lanes have two lines but people don't realize since the lines are so narrow, so people only think it's one line.
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Justin Senno
reviewed 4 months ago
To whom it may concern: On this evening I went to the Walmart in Secaucus (store 3520) excited about your great deal on the Iphone 5s. We arrived in the electronics section at 8:35 and were ready to purchase the phone right then and there. At 8:45 after 10 minutes of receiving no assistance I went to the register and asked the gentlemen if he could help me. He informed me that he could not help me because he was logged out. I asked if there was anyone else working and he assured me there was no one else who could help me and even if there was there was a good chance he couldn't get it in before the carrier shut down for the night. At this point I implored him to please just have someone come over and try as there was still 12 minutes before 9 which was the closing time for the department. He again assured me there was nothing he could do and his tone had started to become more abrasive. He then insisted that was nothing he could do. Then an assistant manager came over and said he would help, but he didn't know how to work the system. This was understandable so I asked for a manager above him. It was at this time a manager named John approached the desk and I was appalled by his demeanor from the beginning of our interaction. His body language was such that it was apparent that he felt I was wasting his time. At this point frustrated I said if someone had just tried this for us before 9 and it was unsuccessful it would have been fine, rather than using the time to tell me what they could not do. When I asked John why he was getting an attitude with me when I was just attempting to spend money at his establishment. He then said to me ' I don't care, I don't have time for this' and then literally and I mean literally ran away from me. I said some words I am not proud of in his direction, but he had truly pushed my buttons. I went to this location rather than the one in Bayonne (which is closer) because of the rave reviews it had received, but I left without a phone and quite vexed and irritated by everything that transpired. Few points I would like clarification about from a management perspective: 1. Several employee saw us looking for a phone and did not feel the need to proactively tell us they would be closing soon and apologize? 2. Why would an employee log out for the last 30 minutes the department is able to sell phones? 3. When is it in ever taught in customer service that a customer willing to pay for a good is to be told there is nothing they can do and offer no feasible solutions? 4. Why doesn't your assistant manager have proper training on how to use the system in one of your most expensive departments to work as a backup? 5. Why is there only one person working in the department during the Christmas season? 6. How is it possible that a manager thinks it is EVER acceptable to tell a customer he doesn't care? At Christmas time no less. I will be sending this email to Joe Schmidt who is the location's manager and also sending it to the CEO. I will continue to post on your social media boards and call your contact centers until I receive answers and a plausible solutions to my problem. Thank you. Sincerely, Justin Senno
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Phillip Barnard's profile photo
Phillip Barnard
reviewed 7 months ago
The service is non existence, the associates are not helpful ,they will speak to you in Spanish and just point. I Will try learn but its going to take me some time up to speed to understand but right now this does not help me. I have shopped at Walmart close to 20 years, not now.say hello to Target. There is more to mention but I don't have time to write a novel on the negative experiences.
Jonathan Schwartz's profile photo
Jonathan Schwartz
reviewed 2 months ago
WORST WAL-MART EVER!!! NO EMPLOYEES CARE TO HELP, NOR DO THEY EVEN SPEAK ENGLISH. The place is a mess, no one knows where anything is. I hate going here and so should you. If corporate should ever read these, which I am sure they will just laugh, but get this place up to shape!!