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Olivia Strong
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Don't EVER stay here. I recently stayed here and had a Balcony Door (which clearly wasn't on properly to begin with) come off its tracks and break my toe. When we went down and explained what happened the manager was incredibly rude and practically accused me of lying and said that they don't "just come off". To top it off the room we stayed in was dirty! There was mould in both of the bathrooms, the furniture was old & broken, the carpet through the whole apartment was lifting, there were chunks of plaster taken out of walls, cracks in walls and a lot more! After submitting a formal complaint on the Sunday night after checking out for my injury and the state of the room I have been offered a 10% discount which I find completely disgusting. Will NEVER stay with Mantra again after this experience. They have no compassion whatsoever and don't care about my injury.
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Public - 2 weeks ago
reviewed 2 weeks ago
1 review
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