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Hyatt Regency Coconut Point Resort and Spa
Resort
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5001 Coconut Rd Bonita Springs, FL 34134
5001 Coconut RoadUSFloridaBonita Springs34134
Resort, Luxury Hotel
Find your haven at Hyatt Regency Coconut Point Resort & Spa
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4-star hotel
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Review Summary
4.1
50 reviews
5 star
32 reviews
4 star
5 reviews
3 star
4 reviews
2 star
3 reviews
1 star
6 reviews
Waterfront resort featuring a golf course, lagoon pool & day spa, plus several restaurants & bars.- Google
"Has beach access to private island via 10 minute boat ride."
"The floor were filthy, the lazy river, wall climbing was closed."
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Cornita riley
3 months ago
We have been visiting this property since 2009 and we have never been disappointed by the condition of the resort, the quality of the food or the absolute professional and friendly staff, that treat us like family. I appreciate the rules for pets, because the charges ensure management has the ability to ensure proper cleaning and maintenance of the guest rooms and property, which allies the property to remain in the pristine condition that we've become accustomed to. Weather we are vacationing, celebrating a birthday, recovering from a family loss or attending a conference, the Hyatt Coconut Point remains at the top of our list as one of the best location to stay. Thank you Hyatt staff and management team!
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Heritic Shmifd
3 months ago
Forced 20% gratuity ensures poor service....understaffed and super slow service at the lounge....like seriously ..the waitress only had 6 tables...and didnt even come close to managing...my drink was Always empty...come by our table every 30-40 min......wow ..for $9 beers and $12 drinks...you think they would be quick. The tap water is yellow and stinky.dont drink it! And yes ...no internet back up........power outage and internet down...so much for online banking and flight check in. All food was terrible and cold and poor quality.........far from fresh.. 75min room service for a soggy burger and cold fries....omg. Menu lies: Oven roasted chicken breast=sliced spam Brocollini = brocolli We went into town daily to eat after 1st 2 days. 'First time' breakfast restaraunt (was excellent btw) and needs to give hyatt some serious pointers. This place is not well run at all. On the lighter side parking was great and granite floor was cool. Service and food quality was dismal. And watch out for fake reviews manager must have 10 email accounts to hold his job.... This review written on my phone from my room...and sent via 3G....why...because hyatts internet doesnt work.....so bring your own.
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Response from the owner - 3 months ago
Dear Mr. Shmifd, we are terribly sorry that you encountered such difficulty during your recent stay. Our region of town experienced a temporary Internet outage that was beyond our control. We're very sorry that you found the service speed, food and beverage quality not to your expectations. Your feedback has been shared with our executive management team for immediate review and investigation. We are grateful for your feedback so that we can monitor our operations so that all of our guests receive the high level of service that has become the hallmark of our resort. We hope that you would consider allowing us a fresh opportunity to delight you with exemplary service and quality in the future.
toby huston
4 months ago
Ryan and Justin at the poolside bar were great! Very attentive and fun to visit with. They made us feel right at home!
Julie Vanzevern
8 months ago
Our family of all ages (local and out of town) of 15 stayed one night after a memorial service held in Naples for the Patriarch of the family who died. We had a fantastic time at HRCPR!! It started with a lovely lunch at the Tanglewood Restaurant. Next was swimming, games, lounging, etc. We all had a blast. The next day after a lovely brunch we continued in the sun & fun including a trolly ride for the kiddos, boat ride to the Island and more pool fun. We just took the boat ride for a ride (kids feel asleep) and the trolly just for fun as the Lazy River was full. Staff couldn't be more accommodating. We had 5 rooms booked and for what ever reason things didn't work out as promised. When getting into my room I was pleasantly surprised to find a bottle of champagne & sweets!!!!! I guess an apology for not getting everything just perfect. Not expected but so greatly appreciated. We will try and make this a yearly family gathering. 5Star plus night!!!
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Beáta Engedi
2 months ago
Nice and helpful staff, very nice resort. Unfortunately weather was not so nice so cannot comment on the pool or the private beach. I would stay here again
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Debbie Mitchel
3 months ago
Although very luxurious, we had many issues. Pets are allowed in the rooms for a fee of course. Our room was next door to a room with a small dog. The dog was constantly barking (not what you want to hear for a getaway). The climbing wall was closed. Very expensive to eat breakfast in the hotel. At the end of the stay, we were charge a daily "resort fee" of $22. The fee is in addition to the nightly stay rate that already paid. Fee should be incorporated into the room or they should inform there customers of the addition expense associated with the room at the time of booking.
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Nicole Hammack
5 months ago
This was our WORST vacation club stay EVER. We are typically Marriott Vacation Club travelers but we tried this location since it was so close to the university our son is attending. They had the WORST service ever and we would NEVER stay at this resort AGAIN. Also do not bring your own food or drinks! That is an absurd No No and you will be removed from property. Took us over 2 hours to get pool towels when our room was not ready and 30 minutes to get bath towels after3:00 pm when we were told our room would not be serviced until after the ones checking in. ABSOLUTE disappointment!!!!
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Response from the owner - 5 months ago
Nicole, your review has been posted to the wrong page.
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Nolan Eldeek
7 months ago
Was here for about a week for a special event and had an enjoyable experience at this resort. I took advantage of almost all the fine amenities there such as the nice pool spots to dine, the spa and kayaking/dolphin watching. This hotel felt a bit too small I felt, but that's not my main point of this review. My only gripe about the location of this place is that outside of the hotel, there is not much to do in the area.

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There are lots of holiday events coming up for Thanksgiving, Christmas and New Year's Eve. Find out what's happening on our Facebook Events Page or call Hyatt's Holiday Hotline at 239 390-4398.
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This month, the men of Coconut Point are participating in #Movember, growing facial hair in support of men's health issues. We encourage guests to ask questions and to help us raise awareness.
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Thank you Orbitz and our loyal guests! Today we received Orbitz Worldwide's Best In Stay 2015 award. Read the story below:
http://coconutpoint.hyatt.com/en/hotel/news-and-events/news-listing/orbitzworldwidebestinstay2015.html
Caption: Oscar Gomez(L) and Diana Schloss(R) from Orbitz Worldwide present the 2015 Best in Stay Award to Brian Kramer (center) General Manager of the Hyatt Regency Coconut Point Resort in Bonita Springs.
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Break out of the routine,  you can do whatever you want, including making a fort in your room.
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Just another beautiful day in paradise at the Hyatt Regency Coconut Point Resort.
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The first rappellers are going Over The Edge, an exciting fundraiser benefiting The Heights Foundation.
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Another gorgeous day! Your chaise is ready and waiting.
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Have them in circles
38 people
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Vani Prabakaran's profile photo
Elegant Outdoor Living's profile photo
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Holiday dining at the Hyatt Regency Coconut Point, includes grand buffets for Thanksgiving, Christmas Day, and New Year's Eve. For menus and information, use this link:: http://coconutpoint.hyatt.com/en/hotel/dining/holiday-dining.html
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Today we honor all those who have served, who are currently serving and those who made the ultimate sacrifice. Happy Veteran's Day.
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They say "There's no place like home"... but sometimes, it's great to be away,  it's good not to be home.
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If you have to be away on business, we'll do our best to make it feel like a vacation. 
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General Manager Brian Kramer preparing to go Over The Edge.
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