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The Imperial, Janpath Lane, Connaught Place
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New Delhi, Delhi 110001 India
Janpath Lane, Connaught PlaceINDelhiNew Delhi110001
+91 11 4150 1234theimperialindia.com
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4.4
75 reviews
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Vinod Gupta
3 months ago
There is nothing special about this hotel. Stayed for three nights in October 2014. Indian rupees 19500 were taken from my bank card at the time of booking ,that was not adjusted at the time of check -out. This money has physically gone out of my account to Imperial hotel account and was not a authorisation only.Imperial Hotel has still not refunded that money . In their reply , Hotel staff tells me its a routine an they take money from each customer . To me its a Scam ? They don't deserve to be labelled as five star deluxe hotel . Realistically its a two star SCAM HOTEL ......
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Ankush Surha
9 months ago
I found The Imperial a magnificent and unique hotel. Their staff was supportive and responsive. Swimming pools very clean and beautiful. I would advise everyone to stay in this luxury hotel.
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Roshan Bedi
a year ago
We had a nightmare experience with this hotel. First they gave us a wrong room, then when they switched us to a room that we requested they had a festival that was taking place on the lawn right outside our room so we were not able to sleep. The next morning our driver was expected at 9:30am and I informed the desk. We waited for 2 hours in the lobby and when we went to the concierge I mentioned our driver's name they said yes he has been here for awhile. I asked how long he had been there they said maybe 1/2 hour to an hour - he arrived at 9:15am and we finally got out of there 2-1/2 hours later because no one was thoughtful enough to inform us that he was waiting there. They kept saying "sorry" but there is no excuse for incompetence. Since we were late we missed our Taj Mahal - Agra tour and had to stay an additional night in Agra. Furthermore they charged a perfume on my credit card, which when we checked out was put (charged) on another credit card. When I asked the lady why she charged my account she said not to worry the charge would be reversed. They ask for a credit card upon arrival. Guess what, they never reversed the charges so now I have to call the hotel to straighten out this mess. They treated us as if they were doing us a favor despite the fact that were the customer paying a lot of money for this pathetic experience. We have stayed at many hotels in India such as Jaypee Palace, Oberoi and ITC Mughal, all of these hotels made us feel welcome, you will not receive that type of treatment here.
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Bunny Saharan
4 months ago
Very Good Services Agarwal Packers
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Kathleen Anson
9 months ago
Old world elegance, a reminder of British colonialism in Delhi. Top-notch, white glove service, but amazingly without any stuffiness. Gigantic rooms with all the trimmings. Staff are professional and polished, but strive to add that little personal touch - like sending up a small personalized cake when they learned we were celebrating an anniversary.
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apoorva kabra
11 months ago
It was definetly a luxurious and memorable stay.I would recommend The Imperial hotel, Delhi to all my friends. Their Staff was very friendly and helpful. Overall excellent experience.
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Edwin Wortel
a year ago
Stayed there for the first time. What made the impression at the reception were the words: "Welcome home!" That's a WOW factor for me! Great ambiance, great personnel! Thanks for the stay.
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Sushubh Mittal
a year ago
I attended an event at this hotel and it was a pretty satisfying experience. Food was great. Service was good.

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13 people
Gary Tree's profile photo
Surender Sharma's profile photo
Ankit Nogia's profile photo
Walt Strand's profile photo
viru  gujjar's profile photo
Shweta Mehay's profile photo
Water Saxena's profile photo
Hemal J Dawda's profile photo
Jessica Kappor's profile photo

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