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Tyler King
Works at Less Annoying CRM
Attended Washington University in St. Louis
Lives in San Francisco
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Tyler King

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Apparently in Google+, anyone you follow has the ability to add events to your Google Calendar without your permission. I like Google+, but I'm not going to follow anyone I don't know anymore, and I don't actually know anyone in person that uses G+ regularly, so I guess that means I'm done using this (?).

Am I missing something?
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Tyler King

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When Google bought Sparrow, everyone was upset because it meant the end of the Sparrow app. Now it turns out that the real reason we should have been upset is because it indicated Google's intention to seriously mess up the Gmail "compose" UI.
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This is a pretty interest blog post, although I think it's ironic coming from Intercom. I absolutely love Intercom's free product so that I can get analytics on my users. Every time they try to upsell me to the premium product (messaging users from your app) I think, "why in the hell would I need that?" So I think Intercom's advice is good, and I think they should consider following it themselves.
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Monica McGuiness's profile photoShaan Khan's profile photoTyler King's profile photo
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hii
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It's pretty awesome how if you buy an app on Google Play and then refund it within 15 minutes, you can't rate the app because you technically don't have it installed. It's hard to trust high ratings for paid apps because you never know how many low ratings weren't registered because the unsatisfied users asked for a refund.
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Tyler King

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A new feature I'm building makes heavy use of javascript animations. Surprisingly it's MUCH smoother and faster in IE9 than it is in Chrome. There's a huge difference. Chrome also loses to Firefox.
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Ben Dilts's profile photoTyler King's profile photo
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Yeah, I'm certainly not saying IE is faster than Chrome overall. This is the first case where I've ever seen anything like this.
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Tyler King

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Has anyone else found that Google Play's music selection is very limited? I just searched for five of my favorite bands (all are very popular) and they only have albums from two of the five. I'd love to make that my source for new music, but it's just not possible right now.
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Yea a lot of people feel that way. I think it has something to do with one of the major record labels (Warner Music Group) holding out on making a deal with Google.
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Tyler King

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To whom it may concern: I just got my Chromecast in the mail today. I had a few headaches getting it set up, but now that I have everything working, I think it's going to be awesome. I'll do my best to help you avoid the problems I ran into.

Initial setup
Google is definitely going for an "automagical" experience which means that everything is just supposed to work. I'd guess that it does for most people, but it didn't for me, and they provide virtually no information about why. In my case, the problem was that I tried setting up the device with my desktop which was connected to my network via ethernet instead of wifi. Google didn't mention at any point that it needed to be using wifi, but the setup won't work over ethernet. This makes sense now that I understand how it works, but I was very frustrated at first.

Flash
The main reason that I'm excited for the Chromecast is so that I can watch video from websites that don't have apps on Roku or XBox. Unfortunately, when I first tried casting a tab to my tv, the flash video wouldn't play in fullscreen mode and the audio didn't work. Google's support docs say that third party tools such as Silverlight and Quicktime won't work, so I assumed that Flash also wouldn't work. It turns out that Flash works fine, but only if it's the special "Pepper flash" that comes with Chrome. I've had problems getting pepper flash to handle the DRM used by Hulu and Amazon in the past, so I had it disabled in favor of normal Flash. If you're having the same issue, just go to chrome://plugins/ and switch back to pepper flash. Once I did that, flash video worked perfectly on my tv. The video is crisp and not choppy, and the audio is perfectly in sync.

Audio Mode
The Chrome extension has a few settings that I tried playing around with. When audio wasn't working, I turned on "Audio mode" thinking that might help. Then when audio did start working, the video was really choppy. Turning off audio mode fixed that. I have no idea what Audio mode is supposed to do, but I'd recommend staying away from it.

Multiple devices
I considered buying two Chromecasts, but I was worried that having two on one network might cause problems (Google has a history of being horrible at handling multiple accounts). From the looks of it, they totally nailed it, and it should be really easy to manage as many Chromecast devices as you want.

Some content still doesn't work
I tried casting a video from Amazon to the tv, and the Chrome extension showed an error saying that the content isn't supported. That probably means that Google is checking some sort of licensing or DRM setting and not just blindly casting whatever I want. That's fine for me since Amazon has a Roku app, but hopefully this doesn't cause a bunch of misguided content sites to block the Chromecast.

Conclusion
This thing is awesome. The tab casting is easier and smoother than I expected, and the UI for switching between devices is really intuitive. This will make so many things easier including: 1) watching random videos at home, 2) having an easy way to watch video when you travel, 3) allowing multiple people to display content from their computer on a tv in a conference room setting, and 4) hooking up to a project or other presentation system. I've only had mine for a few hours, but so far I'm very impressed.
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Jeff Roman's profile photoBracken King's profile photo
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just ordered mine, the dang thing is out of stock.  And pissed I missed the 2 months free netflix promotion as well.
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Tyler King

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I'm reading the documentation on how to create a listing in the Google Apps Marketplace. At least 25% of the links go to pages that no longer exist. Yet again, Google manages to completely ruin the developer experience when integrating with their products.
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Twice in the last 24 hours I've had a customer say that one of their favorite things about our software is that we don't use technical jargon (we say "search" instead of "query" for example). It's kind of amazing how many software companies fail so fundamentally at communicating with their customers.
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Years ago most developers only talked to software managers.  My  how things have changed.  It is kind of like doctors talking to patients.  It is one thing to know the medical lingo.  It is another to translate it to something meaningful to a patient.  Bravo for realizing just how important it is for customers in today's computing environment to understand more about their products.   
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Tyler King

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I had never heard of Dropbox's Packrat feature until today. At only $40/year, it seems like a no-brainer.
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Tyler King's profile photoSean Fellows's profile photo
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Well, it's obviously a false promise that they'll keep an unlimited number of old versions of your files, with only the present size of the file counting against your storage quota. Otherwise I could write a filesystem on top of versions of a single file. That is, if I want to store, say, 1E of data I can shard it into ~200M 5G files and issue each as a new revision of my single 5G file.

As far as paying more per byte for a superior experience, I suppose that's fair and if Google can't offer all the quality of life features you're looking for then throwing more storage at the problem won't help. :)
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Tyler King

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There's a post/discussion on HackerNews right now about how someone found WPEngine's customer service to be really bad. There are currently only two other comments, and they both agree that the service is bad.

It's possible that these are the only three people on the planet that don't like WPEngine. The problem is that they've permanently altered my opinion of a company that I previously thought set the gold standard for customer service. A few very negative testimonials outweigh all the positive branding they've worked so hard for.

The lesson here is this: Treat EVERY SINGLE customer like they're your most important. If you don't have the right product for them, be honest about that up front, and recommend something better. Don't charge them money if your product won't work for them, and don't argue with them if they ask for a refund. Do whatever you can to make sure that no one is upset after dealing with you, because you never know who might end up making it on the front page of HackerNews. Oh, and also because it's the right thing to do.
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Tyler King

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I love seeing companies trying to rethink email. This particular product doesn't interest me because it's clearly not meant for business users, but I definitely like seeing some fresh ideas.
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People
Have him in circles
189 people
Thomas Knych's profile photo
Alexander Haimann's profile photo
Blair Rudert's profile photo
Alex Haimann's profile photo
Andrew Kraft's profile photo
Work
Occupation
Co-founder of Less Annoying CRM
Skills
Web Development and User Interface Design
Employment
  • Less Annoying CRM
    Co-founder, 2009 - present
  • General Mills
    2007 - 2007
  • Hunter Engineering
    2006 - 2006
  • Zane Benefits
    2007 - 2009
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
San Francisco
Previously
St. Louis, MO - Minneapolis - Park City, UT
Links
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Tagline
Co-founder of Less Annoying CRM
Introduction
I'm a designer / developer from St. Louis, MO. I'm currently running an awesome startup company called Less Annoying CRM in San Francisco. I also help my mom with her food blog, The Yummy Life.

I love talking about tech, entrepreneurship, and just about anything else, so feel free to get in touch!
Education
  • Washington University in St. Louis
    Computer Science, 2003 - 2007
Basic Information
Gender
Male
I do trivia here every week. The food is always disappointing and expensive. The beer is pretty good except that they're normally out of half of their selection so it's always hit or miss if they'll have what you want.
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(despite being pretty generic) and you get a lot of food for your money.
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20 reviews
Map
Map
Map
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I particularly like the quesadillas.
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