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Helen Holshouser
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retired/disabled, so now play
Old enough to enjoy life! Red Hatter, grandmother, gardener, amateur genealogist, retired clinical psychologist, master's level. Married 40 years.

Helen was born in Virginia, but has lived in North Carolina 36 years now, loves both! Disabled with heart disease, but having fun  in my life with family and friends including Red Hatters! Grandchildren provide the Joy one never knew existed, gardening is therapy, and amateur genealogy makes me feel like a detective!

Bragging rights
Survived open heart surgery of my own and my husband's within one year of each other! Have had 15 heart catherizations. God wants me alive, not sure why, doing my best to be what He made me, which is pretty liberal! LOL I have a wonderful family and friends..
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In September 2013, my husband and I bouught two "Maverick" leather recliners from the La-Z-boy Furniture store on Falls of the Neuse Rd. In Raleigh, NC. Each chair was over $1000 by several hundred! We bought an extended warranty--5 years on the leather, the frame came with a lifetime waranty! In 15 months, on December 12, 2014, one of the chairs broke as I leaned back in it! the frame crumbled, and dumped me onto the floor behind me! I have a back condition and a heart condition, and landed a 1/2 inch from a corner of the wall! La-Z-Boy responded that they would send someone out to look at the chair and determine whether or not we had "abused" it! I couldn't believe it! Thank heavens the investigator decided that the chair was made poorly or wrong, but did La-Z-Boy replace it as we desired! No! They said they "never" or rarely" did that! They mailed the parts to us, a new main frame, and a new arm frame, foam, etc--no new leather although it was scuffed and stretched! Our very nice salesman, manager of the store (!) , had clearly sold us a bill of goods, saying in five years, any problems with the leather and they would replace it! Once the parts had all been delivered, and we had paid an upfront "labor charge", an upholsterer came on January 16, 2015, and took the broken chair apart and fixed it--right in our living room! I was appalled when he took out a marker and "touched up" the leather scuffs! He said the leather wasn't torn, so all it needed was the color! Good grief! I can never recommend buying from La-Z-Boy! they are totally NOT comsumer oriented and give no customer support! We have now heard a hundred other stories of people who experienced similar situations! La-Z-Boy does not deserve your patronage!
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Public - 3 months ago
reviewed 3 months ago
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