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Watertown Ford
Ford Dealer
Today 12–4PM
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Watertown Ford

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The Charcoal Black leather interior inside the C-MAX Hybrid Energi is making us want to opt for the backseat!
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Watertown Ford

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Built for the tech-savvy and eco-conscious! #CMAX
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When will you test drive the 2017 #FordMustang?
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An icon from the start. #Mustang
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Double trouble! Which do you prefer -- hatchback or sedan? #FordFiesta
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Your desired driving mode is a switch away. #FordMustang
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It's finally apple picking season! Let us know your favorite orchard in #Massachusetts to go apple picking with friends & family? https://goo.gl/thB1Sb
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What's your No. 1 tip for safe driving in the #fall?

Learn which tips you should be implementing this year here: https://goo.gl/FBwBuz
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It's even fast standing still. #Mustang
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When will you test drive the 2017 #FordMustang?
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Meet the new 2017 Ford Fusion Energi, with the most total range in its class! Get the best of an electric and a hybrid, while driving more miles than you could ever imagine.
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Bill  Pepicelli's profile photoWatertown Ford's profile photo
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Thank you so much for your business, Bill!
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We're so happy that cooler temperatures are finally amongst us!

To kick off the fall season, visit one of our beautiful, local nature preserves like this one for some ME time: https://goo.gl/GPZqA2
We've curated the season's four best trails near Boston, from family friendly to challenging, all popping with vibrant fall colors.
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Contact Information
Map of the business location
625 Pleasant St Watertown, MA 02472
625 Pleasant StreetUSMassachusettsWatertown02472
(800) 584-6486watertownford.com
Ford Dealer, Auto Repair Shop
Ford Dealer
Auto Repair Shop
Car Dealer
Truck Dealer
Today 12–4PM
Sunday 12–4PMMonday 9AM–8PMTuesday 9AM–8PMWednesday 9AM–8PMThursday 9AM–8PMFriday 9AM–6PMSaturday 9AM–5PM
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Review Summary
4.8
324 reviews
5 star
294 reviews
4 star
25 reviews
3 star
2 reviews
2 star
3 reviews
1 star
6 reviews
"Great service and personable staff!"
"I am recommending this place to all my friends and family."
"Facility is clean and comfortable making the wait a painless experience."
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Caroline Bartlett's profile photo
Caroline Bartlett
in the last week
I am very happy with Watertown Ford's service department. I have gone there numerous time for various problems with my Fusion and each time leave pleasantly surprised. First by the timely completion of the work, secondly the reasonable prices and thirdly by the awesome waiting area. Not to mention the friendly customer service representatives. I have never owned a Ford before but would consider the new C-MAX, which one of their friendly workers gave me a ride back to work in. Did I mention that they gave me rides to and from work when I needed one. Thanks!
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Frank Cullinan's profile photo
Frank Cullinan
2 months ago
My experience leasing my 2016 Ford Fusion Energi?? It couldn't have been easier and more pleasant!! It started with Alex's attentive and well timed emails. From the time I walked into the dealership to meet Eric, Peter, and Al, the process could not have been improved upon. Their patience and professionalism throughout my decision process (product/service questions, multiple test drives, negotiations) motivates me to spread the message of their dedication to exceed the expectation. The car is incredible with its technology. This isn't your father's Ford. All members of the team at Watertown Ford should be commended for the manner in which I was treated. Make Watertown Ford the last dealership or the only dealership you visit for your next car! Thank you all for the terrific experience!!
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Taylor Ness's profile photo
Taylor Ness
2 months ago
I had a great experience at Watertown Ford. My salesperson, Ken, greeted me in the lot while I was looking at vehicles, and he helped me narrow down to exactly what I was looking for. I ended up selecting a pre-owned focus, and the guys there did a great job of making sure I had everything I needed. When inspecting the car, I found a couple of rips in the headliner of the vehicle; they replaced the whole headliner free of charge. Wonderful group of guys who seem like they enjoy what they do. Would recommend!
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Response from the owner - 2 months ago
Thanks for your great review, Taylor! Please let us know if you have any additional questions about services you received and thank you again for choosing Watertown Ford!
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Patrick Quinn
a month ago
I purchased a used Ford Focus Electric from Watertown Ford. First things first, electric cars are awesome, you should consider buying one. It was a good buying experience. The salesman Samuel was friendly and approachable. The pricing was fair and I was not pressured into buying add ons. All the registration logistics were taken care of for me. I would recommend this dealership to other people.
Response from the owner - a month ago
Patrick, your positive review means a lot to us and we’re happy we could help you! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
deb gann's profile photo
deb gann
a week ago
I had a wonderful experience purchasing a 2014 Ford Escape at Watertown Ford. Right from the beginning my sales rep, Bill, patiently worked with me to find the right car for me. He spent a LOT of time with me before and after my purchase explaining all the details of the vehicle. I wasn't planning on buying a car that day because I wanted to check out the Honda CRV; but fell in love with the Escape. Another plus with this dealership is the great financing; everything done in one day. Also, everyone in that office is friendly, professional, and helpful. The service is great and I never felt pressured into buying anything. I would highly recommend this dealership based on it's service and quality of cars. I absolutely love the Escape!!!
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Response from the owner - a week ago
Thanks for the great star-rating, Deb! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
bryan madru's profile photo
bryan madru
a month ago
I Recently purchased a 2016 Ford Fusion from Watertown and would recommend this dealership to anyone looking to purchase a new vehicle! I showed up late one night looking to test drive and was not even 100% sure on purchasing a vehicle. My salesmen understood and I was allowed to leave with no pressure to think about the purchase. A few days after I returned to pick up my new fusion and absolutely love it! I recommend Watertown ford based on a no pressure, pleasant sales experience!
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Response from the owner - a month ago
Bryan, thank you for writing this fantastic review and giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
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Michael Bruno
2 months ago
Great experience there. Small, friendly, knowledgeable dealership with great sales people, finance people and business people. Everyone was accommodating and great to deal with. Sam Venerin, the sales associate we worked with could not have done a better job. We are extremely happy with our new Ford truck and enjoyed the entire experience. Thank you Watertown Ford
Response from the owner - 2 months ago
Thank you for the awesome review, Michael! We hope to be of service to you again!
Shawn Irwin's profile photo
Shawn Irwin
a week ago
I have been a customer for many years. The whole staff at Watertown ford goes above and beyond what i consider that their job should entail. Everything is explained in detail and the people who work there are some of the most knowledgeable and friendliest i have ever dealt with
Response from the owner - 5 months ago
We appreciate your feedback, Shawn! Thank you again for choosing Watertown Ford and we hope to see you again!