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Micah Solomon
2,326 followers -
Customer service consultant, customer service speaker, keynote speaker, customer experience consultant, author. Customer service expert, customer experience keynote speaker, hospitality, company culture,
Customer service consultant, customer service speaker, keynote speaker, customer experience consultant, author. Customer service expert, customer experience keynote speaker, hospitality, company culture,

2,326 followers
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The ABCs Of Great Customer Service And Support Correspondence, Via Email, Chat And Messaging bit.ly/2NttbJM New from +Micah Solomon in +Forbes
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Customer Experience That's A Story, Not A Snooze: A Visit To The LAB At Rockwell Group || New from +Micah Solomon in +Forbes
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The Four Elements Of Customer Satisfaction, And How To Achieve It Again And Again
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Revamping The Retail Automotive Customer Experience For Today's Customer Service-Obsessed Consumers: New from @micahsolomon
bit.ly/2KEaNvt
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For #SmallBusinessWeek: All About #Millennial Consumers And Millennial-Friendly Customer Experiences. New from +Micah Solomon in +Forbes

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How LEGO Customer Service Wins Back Upset Customers: A Simple Recovery Approach Works Wonders | +Micah Solomon in +Forbes
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CEO and founder +Tomas Gorny on how +Nextiva tore it up as a startup and continues to tear it up as a sustainably high growth company—*outside* of Silicon Valley. https://www.inc.com/darren-heitner/why-not-all-tech-success-stories-need-to-start-in-silicon-valley.html +Yaniv Masjedi
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How To Use Emotionally Intelligent Customer Service To Build Customer Loyalty And Engagement http://bit.ly/2FVc2of New from +Micah Solomon in +Forbes
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Internal Customer Service: Training Employees To Help Their Co-Workers Do Their Best bit.ly/2DBmnnc New from +Micah Solomon in +Forbes
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