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rick sapir
256 followers -
Creating Content -- Managing Information
Creating Content -- Managing Information

256 followers
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I love a good, well-designed form!

\\Designing Documents for People to Use https://www.sciencedirect.com/science/article/pii/S2405872618300194 (via @sciencedirect) #ux #techcomm
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An important distinction...

\\Advocacy vs. Community: What's the Difference? https://www.cmswire.com/digital-experience/advocacy-vs-community-whats-the-difference/ (@caremjo via @cmswire) #cx #techcomm
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Rethinking the subject line...

Your Emails (and Recipients) Deserve Better Context https://alistapart.com/article/your-emails-and-recipients-deserve-better-context (@garrettdimon via @alistapart) #ux #email #cx #techcomm
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Maybe... Response time is now king? \\Agility, Cupcakes and the Rise of the Customer as Designer https://www.cmswire.com/customer-experience/agility-cupcakes-and-the-rise-of-the-customer-as-designer/ (@gerrymcgovern via @cmswire) #ux #cx
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Words matter.



UX Writing: The Case for User-Centric Language http://boxesandarrows.com/ux-writing-the-case-for-user-centric-language/ #techcomm #ux #editing



(@ealanaschroeder via @boxesandarrows
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Great overview of types and methods \\Quantitative User-Research Methodologies: An Overview https://www.nngroup.com/articles/quantitative-user-research-methods/ (@kate__meyer via @NNgroup)
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